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Communications Operator Technology Specialist

Location:
San Antonio, TX
Salary:
90K
Posted:
June 04, 2023

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Resume:

Kellan G. Willis

IT Professional Microsoft Power Platform Developer

Contact

Email: adxicl@r.postjobfree.com

Contact: 408-***-****

LinkedIn:

https://www.linkedin.com/in/kellan-

willis-10a469123/

Clearance

SECRET

Seeking a fully remote position, or an on-site position in San Antonio, Texas.

As an IT Professional: I hope to apply my 14

consecutive years of IT experience towards improving your daily business operations. My experiences as a former Help Desk Lead, Systems Administrator, Server Administrator, Information Assurance Officer, and Senior LAN Manager aim at providing end-to-end IT solutions for your business challenges.

As a Microsoft Power Platform Developer: I hope to leverage my 9 consecutive years of SharePoint experience and 3 consecutive years of Power Platform Developing towards meeting your business needs through automation, user experience and improved data visualization.

Traditional Education

Bachelor of Science in Computer

Science – Senior Year (92%

complete)

Hawai’i Pacific University

Strong Skills

• Help Desk / Tier II Support

• Working w/ and understanding

the Service Now workflow

platform

• Microsoft 365 / Window’s 10

configurations and error

handling.

• Microsoft Excel report

generating

SharePoint Online front-end

developing

• Building Microsoft Power

Automate flows

• Budling Microsoft Power Apps

• Building Microsoft Power BI

dashboards and reports

• Front-End Languages; HTML,

JavaScript & CSS

Experience

JANUARY 2023 – MAY 2023 (COMPLETED

CONTRACT)

SharePoint Developer OSI Vision U.S. Army North In this position I served as a SharePoint Developer for the Knowledge Management (KM) Department for U.S.

Army North. My duties entailed; applying the

technologies of the Microsoft Power Platform to resolve business needs within our command, develop interactive user applications with Power Apps, automate workflows with Power Automate, and build dashboards with Power BI.

Some highlights include taking building a file system based on metadata, developing an Asset Tracker in Power Apps and adding automation to a service request system by building flows in Power Automate.

OCTOBER 2021 – JANUARY 2023

SharePoint Engineer Information System Solutions

(ISS) U.S. Navy Commander of the Pacific Fleet

(COMPACFLT)

In this position I served as a Site Collection

Administrator (SCA) for COMPACFLT’s portal. I

managed the SharePoint Online (SPO) Platform through building out site pages, site contents, applications, Power

• Back-End Languages; Java,

Python & SQL

• Object-Oriented Programming

Apps, Power Automate Workflows, manage Site

Permissions, while providing technical assistance to end- users, and training Site Owners.

Some highlights include; preparing the Command to

migrate to SPO from SharePoint On-premises, building out 15 Directorate Site Pages, developing & deploying 13 Power Automate flows, and assisting with the development of the Navy’s Command Cloud Architecture.

OCTOBER 2018 - OCTOIBER 2021

Tier 2 IT Support Compass Point U.S. Army Corps of Engineers

In this position I served as a Tier II IT Support

Technician; resolving common Window’s 10 errors,

performed OS configurations, installed, and configured network routers and switches, performed OSI Layer

troubleshooting, programed VoIP devices in Call Manager, replaced hardware in laptops and on output devices, and administered our Active Directory domain. I provided these services based on a Service Now metric platform that aligned with our organization’s Service Level Agreement. Some highlights include; resolving a network outage through troubleshooting a network topology, resolving account issues through writing .vbs scripts, remotely updating firmware on output devices, and providing onsite Microsoft 365 support directly to the command to keep them operational.

FEBRUARY 2017 - FEBRUARY 2023

Senior LAN Manager U.S. Army Reserves (USAR)

In this position, I provided end-user services to the staff of the largest Maneuver Enhancement Brigade under the U.S. Army Pacific Command (USARPAC) as a Senior

LAN Manager. My duties in this position entailed; being accountable for the physical network connections of the LAN, setting up and configuring enterprise services, resolving Microsoft Windows issues, tracking assets, setting up our Battlefield Command and Control System

(BCCS), and building out our Brigade SharePoint pages for each directorate.

Some highlights include building out an interactive trouble ticket system in SharePoint 2013 to allow end users to submit their trouble tickets, building out a Request for Information (RFI) tracker in SharePoint to allow

directorate leads to respond to issues relevant within their section, and building our Brigade’s SharePoint Site Collection and sub-sites.

NOVEMBER 2011 - FEBRUARY 2017

Information Technology Specialist (25B) U.S. Army Active

I served as an Information Technology Specialist for the U.S. Army for 6 years in multiple positions. To summarize my service, the positions I have upheld during that time period include; Help Desk Lead, Server Team Administrator, Data Analyst, Information Assurance Officer, SharePoint Administrator and Tactical

Communications Operator.

Some highlights include; managing the operations of the Help Desk that directly supported the staff of the 1st Armored Division, building a BCCS server stack from the ground up, briefing my Battalion command on network vulnerabilities and implementing POAMs as an

Information Assurance Officer, and building out several SharePoint portals as a SharePoint Administrator.



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