Qa Analyst Project Manager
Resume:
William Fiore
Analyst
********@*****.***
www.linkedin.com/in/william-fiore-63908b1
https://learn.microsoft.com/en-us/users/williamfiore-5765/transcript/v05wb0pj4gzpogd Skills
Project management utilizing MS project, strong analytical skills, pattern recognition, relational databases and SQL, Python, QGIS, Excel and Power BI
Experience
Frontier Communications, Tampa, FL Engr, Network Planning CAF/RDOF Proj Mgmt 2022-2023
• Perform quantitative and qualitative analysis with structured and unstructured data sets that supports practical decision-making and strategy by creating Python and PostgreSQL scripts to identify opportunities to win state and municipal grant approvals
• Identify areas of opportunity through CAF (Connect America Fund), RDOF, and State Grant initiatives to deliver broadband to Americans through fiber to the home (FTTH) plan creation
• Lead projects and mentor new hires in gathering data and geospatial analytics in QGIS for use by Frontier Regulatory, Finance, and inside and outside plant Engineering teams
• Submit Engineering plans which have won over $80 million in new grants Proforma, Tampa, FL QA Analyst
2020- 2022
• Improved daily workflow Automated testing procedures using Selenium to Increase test module coverage from 9% of test cases to over 40% of test cases in a three-month period
• Created test scripts and test matrix to ensure error free business operations
• Performed requirements analysis for online ecommerce site with over 800 nationally recognized vendors
Softrim, Estero, FL Project Manager - Sales Operations 2015 - 2020
• Implemented a Salesforce instance across organization including data migration, process enhancements, and process improvement resulting in increase of revenue of several millions of dollars from supported retirement communities
• Created dashboards and metrics using Excel, Power BI, to drive business decisions resulting in sales of $400,000+ per quarter.
• Managed a group of four technicians to deliver high quality service and troubleshoot network connectivity issues at two campus locations (100+ residents, 500+ staff)
• Coordinated $8 million-dollar movement of IT Services (phone, tv, internet) for residential community over 1000 residents and staff after Hurricane Irma Collier County Schools, Naples, FL Teacher
2009 - 2015
• Achieved classroom success by raising FCAT scores within top 5% of state at a Title IX school
• Utilized classroom management and Angel content management technology program to improve graduation percentage by 25%
Fidelity Investments, Smithfield, Rhode Island Test Specialist/Techline Specialist 2000-2008
• Handle Day to Day activities of executing Test scripts and Test data preparation
• Test standards, process, procedure, and methodology across all test areas
• Created test case scenarios and coordinated projects using database software to document workflow saving organization time and money
• Oversaw testing user acceptance mainframe applications for captive organizations utilizing Quick Test Pro, TestDirector, ClearQuest, Brio, to ensure end products such as statement and confirmation information generated is error free for customers.
• Create well defined and re-usable suites of functional tests for applications and products Education
UMass, Amherst, B.A.
1996
Bachelor of Arts - Journalism
Certifications
Google Data Analytics Certificate, A+, Network+, Security+
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