Data Entry Enrollment Specialist

NATASHA WYCHE

PROFESSIONAL SUMMARY

Attentive Medical Assistant with 5 years of Call Center Rep, Credentialing, Enrollment Specialist, and Collections experience in performing administrative and clinical tasks in various healthcare environments. Looking to apply my background in managed healthcare to help fulfill any medical assistant needs at any medical organization. My experience as a medical assistant and ability to thrive using different medical technologies will allow me to immediately contribute to the welfare of your hospital and its patients. Customer Service oriented, Facilitator and Consultant, experienced working with elderly women and men in group homes, private medical facilities, and hospital settings. Strong ethics, Skilled in working emotionally Ability to maintain composure and focus even in the most difficult and stressful circumstances. Excellent decision-making skills and attention to detail. Accustomed to providing critical care in dynamic environments.

SKILLS: 6 years of Data Entry experience, in Excel, Microsoft Word, Microsoft Teams, and Microsoft PowerPoint.

PROFESSIONAL EXPERIENCE

KINGDOM MEDICINE, Pikesville, MD

Credentialing/CSR/Data Entry (Contract) 2/2019- 12/2022

Communicated and liaised with patients and visitors.

Provide administrative support to an office of 5 physicians and 3 nurses.

Performed scheduling and rescheduling duties for more than 250 patients a week.

Maintain calendars for 3 full-time physicians.

Record, manage, and update patient information and medical histories in accordance with HIPAA regulations.

Prepare exams and medical procedures.

Verifying the provider information NPI, Address, and license and certificate is updated for hospital approval.

UNION MEMORIAL HOSPITAL, Baltimore, MD

Front Desk/Data Analysis 1/2014-1/2019

Monitoring insurance files on a daily basis.

Providing inventory for medical claims and recording payments for insurance members.

Scheduling appointments on daily basis.

Oversee the distribution of the patient medication to a wing of 35 hospital beds.

Prep patients for exams and medical procedures.

ALL FIRST DELIVERY SERVICE, Annapolis, MD

Front Desk /Data Entry ( Remote) 4/2012-1/2014

Provided Administrative support to all incoming insurance members.

Provided inventory for medical claims and recorded payments for insurance members.

Scheduled appointments on daily basis.

Ensured cleanliness and order of triage facilities in compliance with OSHA regulations.

Responded to over 100 calls daily emergency calls to provide quick and compassionate medical care assistance and care for patients.

Recorded situation triages, medication administration and patient statuses using medical software to collect data.

Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.

EDUCATION

Randallstown High School, Baltimore, MD-Diploma

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