DEBORAH J. SINGLETARY
EXECUTIVE / ADMINISTRATIVE PROFESSIONAL ASSISTANT
CONTACT
*************@*****.***
PROFILE
Administrative professional with progressive background in high-volume office environments focused on delivering exceptional clerical and operational support. Meticulous and systematic organizer, and planner. Exceptional relationship-building abilities to cultivate positive rapport among all clients, staff, and management. Advanced communicator with outstanding skills in complex problem-solving and conflict resolution. SKILLS
• MS Office (Word, Excel, PPT)
• MS Teams
• MS Publisher
• MS SharePoint
• Adobe Acrobat
• Desktop Publishing
• Various job specific
databases
• Zoom
• Audio visual equipment
• Purchasing
• Accounts
payables/receivables
• Professional and mature
attitude
• Communication
• Problem solving
• Creative thinking
• Collaborative
• Successful in multi-cultural
environment
• Adaptable
• Ethical
EXPERIENCE
Santa Fe College Emerging Technologies
ACADEMIC ASSISTANT
2012- Current
• Purchasing for all clinical, biotech, and other program educational supplies. Bookkeeping functions relative to five academic program annual budgets, i.e., operating and capital expenses, accounts payables and receivables. Created Excel database for recording all expenditures to speed up monthly reconciliations.
• Direct customer communications to appropriate personnel while providing conflict resolutions when necessary to maintain customer satisfaction.
• Consult with academic chairs, directors, executive and academic assistants to manage requests for information or queries as needed.
• Review and edit a diverse range of documents for appearance, clarity, grammatical errors.
• Assist in gathering data and maintaining compliance for accreditation.
• Assist in the preparation and submission of faculty load sheets, development, and maintenance of course schedules.
• Textbook orders for all courses each term and maintain appropriate records for auditors.
• Using MS Outlook to organize and facilitate meetings and events by scheduling and coordinating dates and times, facility arrangements, and preparing agendas and minutes. Perform other duties related to maintaining one or more individual schedules.
• Coordinate and submit all travel requests and return trip reconciliations.
• Manage payroll functions including the submission and audit of timesheets for staff, faculty, and student employees. Process appointments, reappointments, and credentialing for faculty.
• Supervise and oversee the activities of work study employees. Shands at the University of Florida
1985-2012
Quality Systems Specialist 2008-2012
IT Project Coordinator 2003-2008
Administrative Assistant 1990-2003
Staff Assistant 1987-1990
Purchasing Clerk 1985-1987
Key Experiences
• Purchasing surgical instruments, medical supplies and other materials as needed, accounts payables and receivables.
• Summarized data for medical staff peer review reports; coordinated root cause analysis meetings with medical staff and other interdisciplinary teams; reported patient safety events to designated staff.
• Respond to patients complaints.
• Managed data collection for various reports
• Supported it director with implementation of wireless connectivity throughout hospital and network billing.
• Joint commission readiness for accreditation.
EDUCATION
Lakeland College of Business
Accounting A.A. 3.5 GPA
1986-1988
Santa Fe College
Business Admin A.A. 3.7 GPA
1994 – 1995 (Incomplete)