Customer Service Tech Support
Resume:
Tai'Keira Martin
Customer Serivce Representative
Beaumont, TX 77703
adxi8n@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Customer Retention Agent
Focus Services - Beaumont, TX
April 2023 to Present
Retention agent. Spectrum TV, Internet, home phone, and Spectrum Mobile. I speak with customers to help lower bills, and make sure they get the best for their money. Concessions Worker
Tropicana Field - Saint Petersburg, FL
April 2022 to July 2022
Temporary job when for baseball season. Assisted customers with getting there snacks and drinks ready for baseball games.
Captioning Assistant
Hamilton Relay - Albany, GA
October 2019 to December 2021
Assisted deaf and hard of hearing to have conversations over the phone. Captioning all calls. Cutting crew
Sanderson farms - Albany, GA
November 2018 to May 2019
Packed thigh fillet;
Customer Serivce Representative
Teleperformance - Albany, GA
July 2016 to February 2018
Assisted customer's with any ongoing issues with their cell phone device's, as well as sold DirecTV and any other AT&T products.
Education
High school diploma
Dougherty Comprehensive High School - Albany, GA
August 2012 to May 2016
Skills
• Packaging (2 years)
• Customer retention (1 year)
• Customer service (2 years)
• Captioning Assistant (2 years)
Additional Information
Skills
Customer Service, RECEPTIONIST, RETAIL SALES
Skills
Customer Service (2 years), Communications (2 years) Tech support
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