Server/Shift leader/ Bartender

JEAN GRAHAM

adxi82@r.postjobfree.com 470-***-**** Atlanta, GA 30318

Summary

Dependable employee with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Skills

Operations Monitoring

Guest Service

Regulatory Compliance

Loss Prevention

Interpersonal Relations

Employee Attendance Monitoring

Role Modeling

Problem-Solving

Assigning Work

Positive Attitude

Shift Paperwork Completion

Shift Scheduling

Experience

Celebration Village Acworth Acworth, GA

Shift Lead/Server

06/2019 - 06/2023

Completed opening and closing duties to facilitate business operations.

Coached and trained employees and managed daily work assignments to enhance operations.

Resolved customer complaints and reported issues to senior management.

Delegated tasks to employees and monitored activities and task completion.

Upheld company standards and compliance requirements for operations.

Reinforced rules to promote superior employee performance.

Managed schedules, accepted time off requests and maintained coverage for shifts.

Complied with company safety procedures, policies and regulations to promote safe working environment.

Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

Hooters Inc. Douglasville, GA

Hooters Girl

07/2021 - 02/2023

Provided friendly and professional assistance to employees, visitors and customers.

Maintained high levels of alertness throughout shifts, anticipating guests needs.

Modeled the Hooters brand professionally, with a positive attitude.

Hollister.Co Kennesaw, GA

Stock Manager/Brand Representative

06/2017 - 07/2019

Coordinated with store manager on inventory purchases, updates and replacements.

Maintained accurate inventory accounts through good recordkeeping practices and regular counts.

Prepared detailed reports on inventory operations, stock levels and damages.

Recruited and trained new employees while creating and supervising efficient staff teams.

Prepared inventory for shipment by attaching tags and labels.

Education and Training

South Paulding High School Douglasville, GA

05/2016

Kennesaw State University Kennesaw, GA

Some College (No Degree) in Modern Language/ Communication

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