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Technical Support Product Owner

Location:
San Antonio, TX
Salary:
95000
Posted:
June 05, 2023

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Resume:

SOFTWARE SKILL S

Jir a

Oracl e

PeopleSoft/Jav a

SQ L

703.426.412 6

adxi66@r.postjobfree.com m

San Antonio, Texa s

linkedin/in/MichaelMossDPO

MIKE MOSS

SR DEVELOPMENT PRODUCT OWNER

PROFESSIONAL PROFIL E

6+ years as a Sr Agile Development Product Owner successfully implementing projects across CFO and the bank. Strong technical support team lead with extensive experience in every aspect of the SDLC methodology. Professional possesses extensive knowledge and keep s constantly updated on changes in the technology field to remain current. WORK EXPERIENC E

SR DEVELOPMENT PRODUCT OWNE R

USAA I San Antonio, Texas I OCT 2016 - PRESENT

• Liaison between business, management and IT teams .

• Create and maintain product vision and roadmap .

• Write epics, features and user stories while managing, ranking, and prioritizing the backlog to reflect customer requirements .

• Lead scrum and release activities (including sprint planning) for cross-product, cross-functional teams .

• Manage acceptance criteria and conduct testing to ensure results . TECHNICAL TEAM LEA D

Accenture I San Antonio, Texas I NOV 2015 - SEP 2016

• Led team of 10 developers .

• Ensured projects and objects affecting the environment moved through the Software Development Life Cycle .

• Handled server maintenance and resolved application issues across multiple environments and operating platforms .

• Installed/implemented 3rd party software and managed ongoing maintenance .

SOFTWARE ENGINEE R

Wyle Consulting I Randolph AFB, Texas I OCT 2014 - AUG 2015

• Provided feedback on functional/technical documentation (CDRLs )

• Collaborated with System Integrator and Government/Air Force members as a member of the Project Management Office (PMO )

• Mapped data between legacy system and PeopleSoft table s

• Demonstrated 3rd party Software Migration Tools to Senior Management

EDUCATIO N

PSYCHOLOGY, B A

George Mason Universit y

Fairfax, V A

199 2

PROGRAMMING DIPLOM A

Computer Programming

Computer Learning Cente r

Washington, D C

199 4

KEY SKILL S

Product Managemen t

Project Managemen t

Technical Requirement s

Business Analysis

Compliance & Regulatio n

Effective Communication

Technical Team Managemen t

Financial Controls

MIKE MOSS

PA G E 2

703.426.416 2

adxi66@r.postjobfree.com

San Antonio, Texa s

linkedin/in/MichaelMossDPO

WORK EXPERIENCE CONTINUED ...

PROJECT MANAGE R

EDC Corporation I Alexandra, Virginia I OCT 2013 - SEP 2014

• Led project to provision 350,000 National Guard Soldiers into PeopleSoft .

• Gathered requirements, documented designs, and managed project plan .

• Improved the processing speed of interface programs with existing military databases .

• Analyzed and translated business needs into functional, non- functional or technical specification s

• Earned the highest customer satisfaction rating for any software solution delivered for rapid application development and issue management,

SR PROGRAMMER/ANALYS T

GEICO I Bethesda, Maryland I JUN 2003 - MAY 2013

• Project Lead for PeopleSoft upgrades. Coordinated resources, communicated project status, and prioritized tasks,

• Provided extensive technical support during migrations and customizations for both standard and custom functionality .

• Wrote SQR and App Engine programs, generated reports using XML Publisher, and created data/component interface processes .

• Gathered and prioritized user requirements, generated design documentation, and conducted training .

• Primary technical support for PeopleSoft subsystem called ALIC

(Agent Licensing). Led project to convert database agents to App Engines. Wrote several data extraction processes to send data to state insurance agencies .

• Communicate customer’s business requirements by constructing easy-to-understand data and process models .

SR PROGRAMMER/ANALYS T

Calpine Corporation I San Jose, California I JUN 1998 - MAY 2003

• Technical lead for PeopleSoft Financials implementation .

• Wrote interface SQRs to load vendor data, import requisition information from a 3rd party inventory system and generate a flat file sent to a 3rd party software to print checks in AP. REFERENCES AVAILABLE UPON REQUEST

CONTINUING

EDUCATION CLASSES

Agile DP O

Agile for Team s

PeopleSoft Certified Develope r

ADDITIONAL SKILL S

Agile/Scrum Methodolog y

Business Process Mappin g

Data Analysi s

Data Conversion s

Data Integration s

Database s

Rapid Application Developmen t

Risk Managemen t

Technical Suppor t

Testin g

Training



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