Server

Keely Holland

Murfreesboro, Tennessee 918-***-**** ****************@*****.***

EDUCATION

Middle Tennessee State University, Murfreesboro, TN Fall, 2026 BA/BS in Professional Physics

BA/BS in Aerospace Technologies

Spring Valley High School, Huntington, West Virginia 2022 Awards: High Honors

WORK EXPERIENCE

Old Fort Golf Course and Club, Beverage Cart Attendant, Murfreesboro, Tennessee August 2022-November 2022

• Prepared snacks and drinks for guests

• Operated a golf course around the facility and checked on guests as well as sold refreshments

• Accurately handled money and made transactions

• Properly opened and closed the Beverage and Snack area at the course MJ’s Sports Bar and Grill, Server, Murfreesboro, Tennessee July 2022-February 2023

• Delivered exceptional service by greeting and serving customers in a timely and friendly manner.

• Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.

• Appropriately suggested additional items to customers to increase restaurant sales.

• Maintained a fast-paced work ethic while working with large crowds or during hectic events. Target, Barboursville, West Virginia 2020-Current

Guest Advocate

• Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

• Correctly calculated charged, issued bills, and collected payments.

• Recognized for outstanding customer service.

Rocco’s Ristorante, Server, Ceredo, West Virginia April 2021-February 2022

• Guided guests to their section, communicated the specials, and took orders.

• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.

• Regularly checked on guests to ensure satisfaction with each food course and beverages. LEADERSHIP EXPERIENCE

National Honors Society, President, Huntington, West Virginia 2020-2022

• Organized fundraisers and other events to raise money for various causes.

• Educated students on different education options and how to be successful SKILLS

• Upsell bottles and special items promotion

• Works well under pressure

• Point of sale knowledge

• Beverage Preparation station set up and clean up

• Ability to handle fast paced environments

• Specialized beer and liquor knowledge

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