Service Representative Sales Associate

YANETH MARQUEZ

***************@*****.*** 214-***-**** Dallas, TX 75201

Summary

‘To obtain a position working in an environment where I can use my creativity and experience to achieve personal as

well as customer satisfaction. Retail professional with extensive knowledge in the fashion industry, including current

trends. Retail sales associate with more than 20+ years in retail industry. Areas of expertise included sales, customer

service, Apprasing

Skills

© Bilingual © Upselling techniques

© Customer-Oriented © Supervision of store closing

© Retail-sales © Cashier

© Merchandising

Experience

ReaThreads Dallas, TX © Demonstrated excellent communication skills in resolving

Customer Service Representative

06/2020 - Current

Clotherhorse Dallas, TX

Customer Service

08/2001 - 03/2020

Education and Training

Martin High School Laredo, TX

High School Diploma

08/1996

product and consumer complaints

Helped customers find specific products, answered questions and.

offered product advice.

Assessed customer needs to provide assistance and information

on product features,

Supervised cash drawer balances and deposits of store receipts.

Prevented store losses using awareness and attention to detail to

detect gaps for corrective action.

Prepared and submitted nightly bank deposits.

Coordinated inventory, stocking and ordering

Identified unproductive inventory for disposition, optimizing

stock productivity

Developed relationships with suppliers to obtain competitive

prices,

Stocked shelves, racks and bins with new or transferred

merchandise.

Demonstrated great teamwork skills with staff members involved

in production and transport.

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