Front Desk Customer Associate
Resume:
Angelica Pena
**************@*****.***
Orem, Utah, 84058
Qualification Summary
●3+ years in Customer Service
●Skilled in clearly communicating with all levels of management and external customers.
●Self-motivated, accomplished, detail oriented with strong multi-tasking and organizational skills
●Excellent written, verbal and interpersonal communication skills
●Excels in critical thinking and problem solving in a fast pace environment
●Proficient in Microsoft Office
Experience
2015 - October 2018
TJMAXX
Customer Associate
>Responsible for the front desk, cashiering and processing returns.
>Organized, receive, and stock merchandise.
>Excelled in communicating service opportunities to customers and knowledgeable about the store departments, cashier programs, and store reward credit services.
June 2016 - October 2018
Target
Guest Services
>Responsible for the front desk, cashiering and processing returns.
>Ensured that the cashier tills were emptied at the end of the night.
>Provided support to other third party vendors in the store and managed online orders.
July 2019 - September 2020
Certainteed
Quality Control Inspector
>Frequently payed attention to detail when inspecting Fence post and panels, and responsible for making sure the fences were aesthetically pleasing and physically capable in a fast pace environment.
>Practiced risk management skills when tracking and monitoring chronic issues with Equipment. Clearly communicated with management and operators when reviewing ways to improve quality of product.
>Skilled in Microsoft office.
October 2020 - Present
Amazon
Doc Door Associate
>Palletizing boxes in a fast environment.
>Help train new associates
>Having a daily goal set, by myself a member of management and meeting it or exceeding it.
Education
April 2012 – October 2012
Kicking Horse Job Corp
GED
>Completed my business vocation, GED, and obtained Driver’s License
>Also, I actively participated in Campus Leadership programs, volunteered with the Food committee and I was also a Dorm leader.
>Some college and I plan on continuing.
References
References are available upon request.
Contact this candidate