Service Representative Customer
Resume:
Vicky Carlton
**** **** ******, **** ******, Indiana, 46183, US • 317-***-**** • ************@*****.*** Customer service expert with 10 years of service putting in work orders for facilities at Eli Lilly. Responsible and proficient creating and maintaining databases. Creating how-to and other documents in Publisher. SME of area. Trainer for new employees. I can type 40 words a minute without error
Problem solver
Work well alone or with co-workers
Very proficient with Microsoft Word, Publisher, and Excel I enjoy helping people and solving their problems
Proficient at data processing
High School - 1972
Southport High School - Indianapolis, IN
Customer Service Representative - January, 2023 to February, 2023 Unisys at Eli Lillly - Indianapolis, IN
Answer telephone, emails, and online work order requests for facilities. Customer Service Representative - January, 2010 to November, 2019 Unisys at Eli Lilly - Indianapolis, IN
Answer phone, check email, and online work orders for facilities Trainer for new employees
Created and maintained databases with necessary information to do job IE: supervisors lists, building elevator lists, and building lists Created and maintained how -to manual for area
SME for area
"Unofficial" manager for area
PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
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