Service Representative Customer

PRECIOUS ADEYINKA

****************@*******.*** 443-***-**** Towson, MD 21204

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing

multiple priorities with a positive attitude. Willingness to take on

added responsibilities to meet team goals.

ACCOMPLISHMENTS

e Conflict Resolution - Responsible for handling customer account

inquiries, accurately providing information to ensure resolution

of product/service complaints and customer satisfaction.

e Customer Follow-up - Ensured that customers were satisfied

with company products and services by doing purchase follow-

up calls.

WORK HISTORY

Customer Service Representative. Varna, Bulgaria

e Tourist information, center, Varna

INTEREST / HOBBIES

Reading

Travelling

Photography

Marketing

SKILLS

Microsoft PowerPoint and Excel

Customer Service

Report Creation

Business Development

Understanding

Administrative and Office Support

Research

Scheduling

Client relationships

EDUCATION

University of Economics, Varna

Varna, Bulgaria

BBA: International Business

University of Deusto Bilbao

Bilbao, Spain, Spain

BBA: BUSINESS ADMINISTRATION

Bowie State University

Bowie, MD

Master of Science: Management

Information Systems

CERTIFICATIONS

Big Data Foundation

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