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Ashley Givens
Birmingham, AL 35208
a.givens07 @yahoo.com
Work Experience
OTR Driver Assistant
Amazon warehouse - Birmingham, AL
January 2020 to Present
* Process, package and ship orders accurately. Organize stocks and maintain inventory, Inspect products
for defects and damages, Examine ingoing and outgoing shipments. Organize warehouse space,Receive,
unload and place incoming inventory items appropriately.Check, verify and fill customer invoices,Abide
by all company safety and hygiene regulations.
Gallery Host
Hyatt Place - Inverness, AL
November 2019 to Present
Greet guest with a warm pleasant smile, complete registration and checkout process, interact with hotel
associates in a professional manner, assist other departments. Assist guests with questions, directions,
etc., respond to guests inquiries, issues, or request in a professional, timely, and courteous manner.
Handle cash, credit card and check transactions. Balance cash drawer at end of shift. Maintain cleanliness
in front area.
Night Auditor
Holiday Inn - Homewood, AL
October 2018 to October 2019
Greet guest upon arrival, handle all customer complaints/issues, count drawer at the beginning and end
of shift, satisfy customer needs their entire stay, run audit paper work, work independently, answer
telephone in a timeless and professional manner, check guests in/out the computer system, and maintain
a clean and orderly work area.
Hostess
Jackson's bar & bistro - Homewood, AL
November 2016 to July 2017
Responsible for welcoming guests to the restaurant and promoting the food and beverage menu.
Communicate proficiently and professionally with the public. Answer and direct calls to the appropriate
person. Maintain clean and orderly front area.
Front Desk Clerk
Holiday Inn Express - Fultondale, AL
May 2015 to October 2016
Greet guest and complete registration and checkout process, interact with hotel associates in a
professional manner, assist other departments. Assist guests with questions, directions, etc., respond to
guests inquiries, issues, or request in a professional, timely, and courteous manner. Handle cash, credit
card and check transactions. Balance cash drawer at end of shift. Maintain cleanliness in front area.
Cashier
Publix - Homewood, AL
March 2014 to February 2015
Work with a team of cashiers, operate point of scale register transactions, including processing credit
cards, checks, cash, vouchers, etc. Provide excellent customer service, compile, categorize, calculate,
and verify data accurately, maintain an area of cleanliness and organization at all times, communicate
proficiently with the public.
Waitress/Hostess
Waffle House - Inverness, AL
March 2013 to March 2014
Responsible for welcoming guests to the restaurant and promoting the food and beverage menu, while
serving/ delivering food and drinks to guests, operate cash register adhere to all licensing laws and
Weights and Measure Acts, maintain cleanliness and organization at all times in the restaurant, organize,
plan, and prioritize work according to workload, stay abreast of the many tasks and demands.
Waitress
Genghis Grill Mongolian Stir Fry - Hoover, AL
January 2012 to August 2012
Worked as a team player and greeted patrons upon arrival, answered calls and routed orders to the
necessary parties, maintained clean and orderly checkout areas, resolved customer complaints, kept
periodic balance sheets of amounts and numbers of transactions, counted money in cash drawers at the
beginning of shifts to ensure that amounts were correct and there was adequate change.
Education
Bachelor's in Political Science
Miles College - Fairfield, AL
August 2012 to May 2018
Fairfield High Preparatory School - Fairfield, AL
August 2007 to May 2011 (JD