Service Representative Customer
Resume:
Marjorie Nelson
CUSTOMER SERVICE & I NSIDE SALES
About Me
An excellent communicator with multi-tasking abilities and phone handling skills. A dedicated, hardworking, and focused individual who excels at prioritizing, organizing, and following through to achieve company goals by always carrying a positive attitude to any work environment. I have several years of experience in customer service, administration, and sales which makes me an asset to any company I join because I thrive to become great in whatever I do. Providing excellent customer service to my
assigned region by answering questions and
solving problems
Handling inbound telephone calls from
customers, responding to emails, and
providing information about products or
service
Converts leads to generate new business with
existing customers by using upselling tactics
that ensure sales
Worked closely with team leads to develop
personal sales techniques to reach quarterly
goals
PUBLISHING CONCEPTS
Customer Service Executive
Inside Sales Representative
Medical Assistant Certificate
Lauderdale Lakes, FL
Experience
Education
ULTRASOUND DIAGNOSTIC
DIVERSITECH
Answer 100 + inbound calls per day
regarding ordering products and making
changes and payments on accounts
Improving customer satisfaction through
expert resolution of conflicts, issues, and
concerns
Ranked #5 out of 300 customer service
representatives for attendance, handle time,
and excellent service
Performed general clerical duties which
included bookkeeping, copying, faxing,
mailing, filing, and billing clients
Answering phone calls and directing the caller
to the appropriate personnel or department
to ensure all calls are addressed
Coordinating all orders to ship through
various carriers to meet shipment deadlines
TRANE
Customer Service Representative
Administrative Assistant
THERMOFISHER
Contact
Phone
Address
***************@*****.***
1931 Roxey Lane,
Winder, GA 30680
References
Alyxus Ebron
CEO Shekinah Realty
******@*****.***
2022 - 2023
2022
2019 - 2022
2009 - 2018
Jaylen Cidey
CEO Anointed Hands
***********@*****.***
1998 - 1999
Honors: Cum Laude (GPA: 3.8)
Associates of Science in Broadcasting
Ft. Lauderdale, FL
ART INSTITUTE 2005 - 2007
College Courses in Marketing and Sales
Lawrenceville, GA
GWINNETT TECH 2011 - 2013
Diploma in Human Resources Development
Galway, Ireland
ALISON 2022
Expertise
Communication
Time Management
Complaint Resolution
Sales Technique
Detail Oriented
Order Management
Organized
Professional Voice
Administrative Expertise
Experienced Multitasker
Great Work Ethic
Leadership
Problem Solving
Bookkeeping
Data Analysis/Entry
Accounts Payable/Receivable
MN
Contact this candidate