Marjorie Nelson

CUSTOMER SERVICE & I NSIDE SALES

About Me

An excellent communicator with multi-tasking abilities and phone handling skills. A dedicated, hardworking, and focused individual who excels at prioritizing, organizing, and following through to achieve company goals by always carrying a positive attitude to any work environment. I have several years of experience in customer service, administration, and sales which makes me an asset to any company I join because I thrive to become great in whatever I do. Providing excellent customer service to my

assigned region by answering questions and

solving problems

Handling inbound telephone calls from

customers, responding to emails, and

providing information about products or

service

Converts leads to generate new business with

existing customers by using upselling tactics

that ensure sales

Worked closely with team leads to develop

personal sales techniques to reach quarterly

goals

PUBLISHING CONCEPTS

Customer Service Executive

Inside Sales Representative

Medical Assistant Certificate

Lauderdale Lakes, FL

Experience

Education

ULTRASOUND DIAGNOSTIC

DIVERSITECH

Answer 100 + inbound calls per day

regarding ordering products and making

changes and payments on accounts

Improving customer satisfaction through

expert resolution of conflicts, issues, and

concerns

Ranked #5 out of 300 customer service

representatives for attendance, handle time,

and excellent service

Performed general clerical duties which

included bookkeeping, copying, faxing,

mailing, filing, and billing clients

Answering phone calls and directing the caller

to the appropriate personnel or department

to ensure all calls are addressed

Coordinating all orders to ship through

various carriers to meet shipment deadlines

TRANE

Customer Service Representative

Administrative Assistant

THERMOFISHER

Contact

Phone

Email

Address

+770-***-****

adxher@r.postjobfree.com

1931 Roxey Lane,

Winder, GA 30680

References

Alyxus Ebron

CEO Shekinah Realty

adxher@r.postjobfree.com

2022 - 2023

2022

2019 - 2022

2009 - 2018

Jaylen Cidey

CEO Anointed Hands

adxher@r.postjobfree.com

1998 - 1999

Honors: Cum Laude (GPA: 3.8)

Associates of Science in Broadcasting

Ft. Lauderdale, FL

ART INSTITUTE 2005 - 2007

College Courses in Marketing and Sales

Lawrenceville, GA

GWINNETT TECH 2011 - 2013

Diploma in Human Resources Development

Galway, Ireland

ALISON 2022

Expertise

Communication

Time Management

Complaint Resolution

Sales Technique

Detail Oriented

Order Management

Organized

Professional Voice

Administrative Expertise

Experienced Multitasker

Great Work Ethic

Leadership

Problem Solving

Bookkeeping

Data Analysis/Entry

Accounts Payable/Receivable

MN

Contact this candidate