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General Clerk Customer Support

Location:
El Paso, TX
Salary:
85,000
Posted:
June 02, 2023

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Resume:

ISABEL SOLIS

**** *** **** ******

El Paso, Texas 79930

915-***-****

adxhbw@r.postjobfree.com

OBJECTIVE

Seeking a full-time opportunity in a setting to implement past work experience and be an asset to the company, as well as to attain personal satisfaction.

EDUCATION DIPLOMA

University of Texas at El Paso- El Paso, Texas

Bachelor of Arts in EC-6 Generalist, Senior Graduate Fall 2023

El Paso Community College - El Paso, Texas

Associates of Arts in Teaching EC-6, 12/2014

Southwest Institute - El Paso, Texas

Associates Degree of Arts in Fashion Merchandising, 06/1998

EMPLOYMENT

Southwest Key

El Paso, Texas

1/2022 to 4/2023

Executive Assistant III

•Establish priorities, assign workloads to staff to fulfill customer and company mission.

•Provide administrative support and project coordination for program management. Conducting research, preparing reports, tracking complex program developments, and generally keeping all aspects of the Program Director’s office as well as the entire unaccompanied Minor’s Program organized and efficient.

•Provide wide range of administrative support, organizational assistance, and project management to the Program Director and Assistant Program Director in the fast-paced, urgent, high accountability environment of the shelter.

•Maintain a high level of knowledge of all department’s functions and activities to respond to internal and external inquiries and requests for information and departmental support.

•Review monthly financials to ensure compliance with operations/contracts requirements. Adhere to negotiations annual budget and spending requirements including petty cash.

•Oversee purchase and maintain inventory control of office, household, educational, client, and kitchen supplies.

•Attending all organizational required trainings.

•Attending all departmental and program meetings to ensure that up-to-date information is received and/or information on policy changes of practice are adhered to.

Comprehensive Health Services

El Paso, Texas

3/2018 to 1/2022

Logistics Manager

•Ensure the logistics processes including supply chain provisioning, inventory management and customer support are in accordance with CHS standard operating procedures.

•Establish priorities, assign workloads to staff to fulfill customer and company mission.

•Develop policies and procedures as required to ensure compliance with customer requirements, laws, and regulations.

•Perform a broad range of supervisory responsibilities over the Logistics and Facilities functions.

•Establish a safe and ethical work environment fostering teamwork and customer satisfaction.

•Maintain all Property, Logistics, Facilities and Vehicles records in accordance with the customer requirements, company policy and procedures.

•Communicate with Program Manager to ensure project requirements are being met and to continually strive for process improvements within contract criteria.

•Participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to new developments, new task efforts, contract.

•Support compliance objectives regarding performance, safety, training, and CHS goals.

•Assist in active implementation of CHS initiatives to ensure compliance with ORR, state agencies, OSHA and other mandated regulations or standards.

Combined Technical Services, LLC

El Paso, Texas

10/2018 to 11/2018

General Clerk II (Temp)

•Providing support services to the US Army’s Operational Test Command’s Test Support Services Contract.

•Confidential

BRM Merida Health Care Group

El Paso, Texas

09/2014 to 04/2018

Health Care Provider

•Helped with Verbal and Cognitive Development (Autism)

•Assist with Self-Administered Medication

•Routine Care (Meal Preparation, Laundry, Cleaning)

•Escort (Doctor’s Appointments, Shopping)

Urgent Care Home Health Inc.

El Paso, Texas

01/2014 to 08/2014

Health Care Provider

•Helped bathing, dressing (Heart Patient)

•Assist with Administered Medication

•Routine Care (Meal Preparation, Laundry, Cleaning)

•Escort (Doctor’s Appointments, Shopping)

Southwestern Bell Telephone Company

El Paso, Texas

01/2003 to 04/2011

Customer Service/ Sales Representative

•Answered inbound calls and provided quality service and information to customers regarding the various available products.

•Handled customers’ calls, and managed difficult calls in a courteous and business manner.

•Processed and closed sales to meet company’s quotas.

LICENSURE AND CERTIFICATION

OSHA Certification

CPI Certification

CPR Certification

EXPERIENCE

Junior Achievement, El Paso, Texas

Teacher, Volunteer, June 2013

•Provided materials and resources for children to explore, the businesses and the many occupations found in our community, both in learning activities and in imaginative play.

•Educated students individually and in groups, using numerous teaching approaches; lectures, discussions, and demonstrations.

•Prepared students for the early future career by encouraging them to explore learning opportunities in our community and to continue with challenging tasks.

El Paso Independent School District, El Paso, Texas

Teacher’s Aide, Internship, June 2013

Teacher’s Aide, Volunteer, August 2002 – May 2003

Teacher’s Aide, Volunteer, August 2000- May 2001

•Maintained children’s attention during group time by presenting material in a fun and exciting way.

•Assisted teachers in their daily activities.

•Provided group and one-on-one guidance and redirecting as needed.

Canutillo Independent School District- Canutillo Texas

Teacher’s Aide, Internship, August 2012

•Assisted with supervising the classroom, ensured a focused and well-disciplined learning environment.

•Observed and assisted teacher daily with lessons, and prepared teaching materials

•Performed in-depth research to find age-appropriate games for students, promoted active participation and the improvement of fine and gross motor skills.

Education Service Center- Region 19- El Paso Texas

Teacher’s Aide, Volunteer, August 1997- May 1999

•Provided redirecting as needed to ensure a positive learning experience for all children.

•Assist in establishing positive relationships between special education students and peers.



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