ISHMEAL NKETIA
Satoe East Legon Hills Accra
Ghana-West Africa
*************@*****.***
Objectives To build a challenging career with honesty and loyalty by translating my experience, knowledge, skills and abilities into value for an organization. To obtain a position of responsibilities that utilizes my skills and experience and keen to work in an environment where I can enrich my knowledge.
Qualifications
9/2013 - 8/2017 University of Energy and Natural Resources
BSc Environmental Engineering
9/2010 - 7/2013 Koforidua Senior High Technical School
High School Diploma
Experience
6/2021- present The Irish Pub, Doha
Administrative Assistant
Provides administrative support to ensure efficient operation of office.
Answers phone calls, schedules meetings and supports visitors.
Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.
Exhibits polite and professional communication via phone, e-mail, and mail.
Supports team by performing tasks related to organization and strong communication.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
Provides information by answering questions and requests.
Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
Contributes to team effort by accomplishing related results as needed.
7/2020 – 6/2021 Q-Resources Facility Management
Housekeeping Supervisor
Training housekeepers on cleaning and maintenance tasks Overseeing staff on a daily basis
Checking rooms and common areas, including stairways and lounge areas, for cleanliness
Scheduling shifts and arranging for replacement in cases of absence Establishing and educating staff on cleanliness, tidiness and hygiene standards
Motivating team members and resolving any issues that occur on the job Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas
9/2019 - 5/2020 Qatar Aircraft Catering Company
Laundry Assistant
Managing overall daily operations of the Linen Room.
Ensuring quality control are in place for all linen processes, rejecting any exceptions.
Responsible for maintaining cleanliness of the linen area.
Assisting the Laundry Manager on his day today duties.
Overseeing the loading of carts and place accurately as requested.
Overseeing in getting filled linen carts to designated areas.
Ensuring linen and laundry supplies are ordered and controlled in line with Business and Events.
Ensuring a clean and tidy linen room at all times
Report to the management if any items have been damaged (linen as well as uniforms).
Reporting to Laundry Manager in case any uniforms need to be discarded or replenished.
Ensuring that linen and uniforms are properly stored and recorded.
Ensuring that the proper procedure is followed when linen or uniform needs to be discarded.
Ensuring that all uniforms are ready for special events as well as for any seasonal events.
Ensuring proper loading and unloading of dryers, and also setting proper temperature for different items that require drying.
Receiving records and oversee sorting of clean uniform from laundry and arrange them properly on the shelves and racks.
Ensuring team members adhere to all Health and Safety Regulations.
2/2016 - 11/2018 Rapidus Express Company Limited
Regional Manager
Planning and managing operational policies and strategies in the Region Delegating
Responsibilities to other managers to meet company goals
Ensuring that the required statistical reporting is completed and disseminated as appropriate
Overseeing and taking responsibilities for regional quality control and performance management
Directing recruitment and training processes
Response to company requirements
Manage large budgets and be accountable for these
SKILLS
Reporting Skills
Administrative Writing Skills
Microsoft Office Skills
Managing Processes
Organization
Analyzing Information
Professionalism
Problem Solving
Supply Management
Inventory Control
Verbal Communication
Languages
English
Interests
Music, Reading & Weight Training,
Cleaning & Cooking, Travelling & Social Media Networking