Desktop Support Team Lead
Resume:
David
Blay Mensah
PROFESSIONAL TITLE
ABOUT ME
***********@*****.***
**** * ***** ** *** 1057, Daytona Bch FL
32114
A results-focused information
technology professional with over
11yrs experience and strength in
technology and infrastructure
management as well as
highly skilled in the use of
computer troubleshooting.
Multi-lingual team player
offering dynamic personality and
strengths in cultivating valuable
relationships. Excellent people’s
manager, collaborator, a good
negotiator and communicator.
LinkedIn: ***********@*****.***
SKILLS
EDUCATION
BSc (Hons) -Business Information Technology
University of Greenwich London
2013-2015
International Advance Diploma in computer
studies.
Ncc Education IPMC College Ghana
2012-2013
Diploma in Computer studies
Ncc IPMC College Ghana.
2009-2010
Al Yah Satellite Communication (Yahsat)Dubaï
Yahclick and VNO certified Trainer
2019
EXPERIENCE
METRA ELECTRONICS DAYTONA BEACH (FLORIDA) 2023
Team lead packaging
TECHNICAL FIELD SERVICE TRAINER /DIIGITAL TRANSMITTER ENGINGEER-MANAGER. MULTICHOICE GHANA LTD. 2021-2023
Registering new installers and serving as a liaison between installers and the company to promote pay incentives. after 1 year, I was promoted to the Digital Transmitter Engineer (DTE) position where I was responsible for the maintenance, operation and upgrade of the regional terrestrial broadcast networks in order to ensure flawless terrestrial transmissions, (6 Tel-sites) across the country.
MASTER CONTROL ROOM (MCR) TECH LEAD.
BROADCAST ENGINEER MULTIMEDIA GROUP LTD (MULTI TV) MARCH 2012 A team lead on outdoor transmission to the base station. Responsible for installing multi tv on Gotv and DSTV, SAF Microwave Radios, C Band VSAT Satellite Systems, Motorola canopies, Cambridge Radios, Mikrotik Router, Nano Stations, Bullet and Rocket Radios, Aix Max Radios for live feeds. Trango Radios, Radwin wireless Radios, K2 severs, Grass valley server, Cameras, Black Magic servers, Talk Back for production, Redline, CPE, and what’s Up Gold.
• Adjust the fidelity, brightness, and contrast of video transmissions, using video console control panels.
• Record broadcast programs etc.
SATELLITE TRANSMISSION/ RADIO FREQUENCY ENG
Gateway Communications Ltd. Ghana 2008- 2011.
Responsible for the analysis design, implementation, optimization and enhancement of wireless telecommunications networks. Duties includes link budgets analysis, system dimensioning for coverage and capacity including traffic analysis, initial system design and dimensioning, coverage planning, site identification, evaluation and zoning support, frequency planning, interference analysis and optimization. The lists below are some of the radios:
• Motorola canopies, Cambridge Radios, Cisco IP Phone, Mikrotik Router, Nano Stations, Ubiquiti Radios and Maintenance on Client Computers.
• Both internal and external network system, Desktop support function, SAF Microwave Radios, C Band, Ku and Ka VSAT Satellite Systems,
Infrastructure Management
10/10
Communicator
10/10
Negotiator
9/10
Team Player
10/10
Adaptable
10/10
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