Data Entry Customer Service
Resume:
RS
ROMA SMITH
********@*****.*** 1-937-***-**** Kettering, OH 45429
Evaluates details and technical frameworks to verify files and accurately manage transactions. Dedicated to resolving issues promptly to prevent delays. Dependable and diligent with superior work ethic and focus on service quality. Recordkeeping Organization
Critical Thinking
Microsoft Office
Premium Collection
Customer Service
Eligibility Determination
Attention to Detail
Problem-Solving
Document Verification
Information Verification
Verbal and Written Communication
Data Entry
Dayton Gastroenterology Beavercreek,
Ohio
Medical Office Assistant/Receptionist
10/2022 - 01/2023
Set up appointments for physician visits and procedures using calendar software.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Scheduled office visits and procedures, sent lab orders to Compunet Labs, sent prep medicine to Pharmacy, conducted the pre-procedures questions to determine what type of prep would be needed and explained how to use them for EDGs, Colonoscopy,s, and all other procedures needed. Entered demographics and Profiles of patients.
The reason that I only worked there for a short time was because unfortunately I developed a very painful nerve problem in my lower back and hip area and had to take off to get this corrected and it is now corrected. I had no problem sitting at the computer for extended period of times and was able to perform my duties.
The manager assured me it had nothing to do with my performance. Partners Land Title Agency Dayton, OH
Pre-Processing
09/2020 - 09/2022
Hallmark Title Agency Fairborn, OH
Processing Officer
10/2018 - 07/2020
Access Hospital Of Dayton Dayton, OH
Intake/Admission/Insurance Coordinator
03/2014 - 09/2019
Hallmark Title Agency Fairborn, OH
Shipping/Post Closing
02/2009 - 02/2014
Summary
Skills
Experience
Meadowdale High School Dayton, OH
High School Diploma
06/1978
Education and Training
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