Customer care representative
Resume:
Nicole Hodges
**************@*****.***
Cedar City, UT 84721
Authorized to work in the US for any employer
SUMMARY:
I’m interested in work, I love to serve and work hard. I’ve got a little life experience that can go a long way.
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WORK EXPERIENCE:
Volunteer Work-
Iron County Care and Share - Cedar City, UT
May 2023 to Present
-I help the facility with all kinds of different jobs from organizing shelf, to marking and categorizing. Help with making food bags and boxes.
Sales Associate/Cashier-
Marshalls TJ MAXX - Cedar City, UT
November 2022 to January 2023
-Seasonal temp hire working in busy retail store ringing up customers and processing payments. Would put inventory away and make sure display was well. Fitting room attendance.
Cashier-
Carl's Jr. - Fillmore, UT
March 2012 to July 2014
-Customer service and team player. I would greet customers and ring up orders and process payments with cash register. Cleaning duties of the store. Open and close facility. Work drive through.
Front Desk Receptionist-
Best Western Plus Fillmore Inn - Fillmore, UT
August 2013 to March 2014
-Greet customers, check in/out guests into rooms, process payments, computer data input, I would be in charge of the night audit for all cash coming through that day.
Sales Associate Lead-
Downeast Outfitters - Cedar City, UT
April 2007 to July 2008
-Open and close facility, do bank drops, merchandise displays, cashier, greet guests and help them around the store. Inventory.
Front Desk Clerk-
Super 8 Motel - Beaver, UT
March 2000 to August 2001
-Greet guests check them in and out, princess payments, I also was head housekeeper and night Audit. I would take reservations over phone and assign Cleaning responsibilities to other housekeepers.
LISCENSING/EDUCATION:
Medical Assisting Diploma in Medical Assisting-
Kaplan College- Renton, Wa - Renton, WA
August 2007 to September 2008
SKILLS:
-Surgical Setup
-Night Audit
-Appointment scheduling
-Front Desk
-CPT & ICD-9 Coding
-Electronic/paper chart filing
-Urinalysis
-Vital signs
-MS Word/ Word perfect, MS Works
-Autoclaving
-60 JLG lift
-100 JLG
-Wound care
-Guest Services
-Experience administering injections
-Venipuncture
-Medical Records
-Phlebotomy
CERTIFICATIONS AND LICENSES:
HIV/AIDS-
October 2007 to Present
-Etiology, clinical manifestations, epidemiology, transmission, prevention & brief risk intervention, standard precautions,?HIV antibody testing/counseling, nursing care/symptom management, drug treatment, psychological impact, legal and civil rights, ethical issues
60 JLG Lift-
October 2008 to December 2010
-Electrical 60 foot man lift operated on construction sites.
100 JLG Lift-
August 2008 to December 2010
-100 foot electrical man lift.
PPE/MSHAW certification-
July 2008 to December 2010
-Personal protective certification verifying I know safety of construction and mining sites.
HIPAA certified-
October 2007 to October 2009
Food Handler Certification-
Expired a long time ago.
OSHA 10-
Can’t remember when it expires
BLS Certification-
Expired in 2008
HIV/AIDS-
October 2007 to Present
-Etiology, clinical manifestations, epidemiology, transmission, prevention & brief risk intervention, standard precautions,?HIV antibody testing/counseling, nursing care/symptom management, drug treatment, psychological impact, legal and civil rights, ethical issues
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