Warehouse Associate Customer Support
Resume:
RF
Raymond Forbes
Professional Summary
High-performing Outbound Warehouse Associate with solid experience in processing and preparing orders for shipment. Proven track record of success in operating warehouse equipment, conducting quality checks and meeting production goals. Strong problem-solving skills and committed to providing high-quality service.
Work History
Petsmart Distribution Center - Warehouse Shipper
Ottawa, IL
05/2022 - Current
Menards Distribution Center - Supervisor
Plano, IL
04/2021 - 05/2022
. Used computers and programs to punch orders and distribute products to the correct location and departments as well as stores..Supervised many different areas varying weekly, which included conveyor products, non conveyor products and more.. Directed trailers vans and containers to docks to be worked and completed on time..Led start up and stretches Worked professionally with team members and across departments to meet demands of high-volume environment.
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Completed fast loading and unloading of trucks carrying freight and materials.
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Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
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Entered information into warehouse management system using handheld scanners and computer terminals.
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Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
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Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
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Monitored workflow to improve employee time management and increase productivity.
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Evaluated employee performance and coached and trained to improve weak areas.
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● Achieved results by working with staff to meet established targets. ***********@*****.***
Sublette, IL 61367
Skills
● Basic Mathematical Calculations
● Warehouse Processes
● Order Checking
● Quantity Checking
● Computer Tracking
● Project Requirements
● Inventory Control
● Safety Rules
● Customer Support
● Product Placement
● Conveyor Systems
● Heavy Machinery Operation
● Workplace Safety
● Shipment Unloading
● Hand Trucks
● Production Targets
● Handheld Computers
● OSHA Standards
Maintaining Quality Assurance
Standards
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● Production Scheduling
● Teamwork Skills
● RF Tracking
● Belt Conveyors
● Barcode Labeling
● Container Packing
● New Hire Processing
● Hand Tools
● Warehouse Equipment Operation
● Warehouse Training
R And M Construction - Foreman
Chicago, IL
02/2018 - 01/2021
Maintained compliance with company policies, objectives, and communication goals.
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Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
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Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
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Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
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Conducted routine inspections to check quality and compliance with established specifications.
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Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
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Evaluated staff performance and provided coaching to address inefficiencies.
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Educated staff on organizational mission and goals to help employees achieve success.
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Inspected completed work to verify quality standards and compliance with criteria.
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Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
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Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
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● Checked equipment to determine if maintenance was required. Interacted with employees to demonstrate high standards and mitigate issues effectively.
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● Established clear priorities and production quality standards. Verified completed projects met approved time, quality, and cost estimates.
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Scheduled job assignments for staff to monitor progress and performance.
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● Evaluated incoming materials for quality and amounts ordered. Reworked positions and workflow based on individual abilities and production targets.
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Oversaw daily operations at site, keeping team production moving at optimal pace.
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Education
05/2012
LaSalle County
Ottawa
GED
Certifications
Certified for first aid and cpr from Red
Cross.
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