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Customer service/Management

Location:
Dallas, TX
Posted:
June 04, 2023

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Resume:

Shannon Romero

Dedicated worker with motivation to maintain customer satisfaction and contribute to

company success.

Hutchins, TX

adxh0x@r.postjobfree.com

+1-469-***-****

Core Strengths

Excellent communication skills

Listening skills

Fast learner

Energetic work attitude

Customer service

Cash management

Problem Solving

Organization/Scheduling

Bookkeeping

Inventory management

Authorized to work in the US for any employer

Work Experience

General Manager

Bear Creek Shell - Glenn Heights, TX

August 2015 to December 2022

• Managed a team of 10 employees

• Monitored and maintained budgets

• Inventory control

• Customer/vendor interaction

• Bookkeeping

• Grocery & Tobacco orders

• ATM management

• Prepared payroll

• Scheduling/Organizing

Inventory specialist

MIDTEX - Midlothian, TX

August 2013 to September 2015

Scanned Vehicle Inventory.

Wrote exit passes for truckers.

Filed damage reports.

Moved vehicle to designated area of service.

Customer Service Advocate I

Kohl's Call Center - Corsicana, TX

September 2010 to January 2013

Corsicana, TX

Provided customer service for an average of 100 calls per day, answering customer inquiries, solving problems, and providing new product information.

Described product to customers and accurately explained details and care of merchandise. Achieved high sales percentage with consultative, value-focused customer service approach. Education

High school diploma in Basic

Ennis High School - Ennis, TX

2008

Skills

• Type 50 WPM

• Inventory control

• Management

Certifications and Licenses

Microsoft Office Specialist

Present

Microsoft Excel

Present

Microsoft Word

Present

Microsoft PowerPoint

Present

Microsoft Outlook

Present



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