Shannon Romero
Dedicated worker with motivation to maintain customer satisfaction and contribute to
company success.
Hutchins, TX
adxh0x@r.postjobfree.com
Core Strengths
Excellent communication skills
Listening skills
Fast learner
Energetic work attitude
Customer service
Cash management
Problem Solving
Organization/Scheduling
Bookkeeping
Inventory management
Authorized to work in the US for any employer
Work Experience
General Manager
Bear Creek Shell - Glenn Heights, TX
August 2015 to December 2022
• Managed a team of 10 employees
• Monitored and maintained budgets
• Inventory control
• Customer/vendor interaction
• Bookkeeping
• Grocery & Tobacco orders
• ATM management
• Prepared payroll
• Scheduling/Organizing
Inventory specialist
MIDTEX - Midlothian, TX
August 2013 to September 2015
Scanned Vehicle Inventory.
Wrote exit passes for truckers.
Filed damage reports.
Moved vehicle to designated area of service.
Customer Service Advocate I
Kohl's Call Center - Corsicana, TX
September 2010 to January 2013
Corsicana, TX
Provided customer service for an average of 100 calls per day, answering customer inquiries, solving problems, and providing new product information.
Described product to customers and accurately explained details and care of merchandise. Achieved high sales percentage with consultative, value-focused customer service approach. Education
High school diploma in Basic
Ennis High School - Ennis, TX
2008
Skills
• Type 50 WPM
• Inventory control
• Management
Certifications and Licenses
Microsoft Office Specialist
Present
Microsoft Excel
Present
Microsoft Word
Present
Microsoft PowerPoint
Present
Microsoft Outlook
Present