Customer Service Retail Cashier

Woodj Lyne Dominique

Orlando, Florida *****

407-***-****. *********************@*****.***

OBJECTIVE

To obtain a vital position where I can utilize my training and education to benefit the employer, while enhancing

my skills. I am Trilangual, fluent in English,French and Haitian Creole.

WORK EXPERIENCE

Universal orlando resourced Orlando, FL

Customer service: May 2019- November 2021

● I work with clients who have complaints, orders, or require information about food and services purchased

from the company.

● I also provide solutions that fit those individualized situation and priotize the customer needs at each step

of the process.

● I mostly handle complaints, provide appropriate solutions for customers, and follow up to resolve any

issues their customers experience.

GardaWorld - Orlando, FL

Bank teller : December 2021 – February 2021

● I help clients in the bank routine financial transactions. Their day to day duties including making deposits

handling withdrawals and issuing money orders or cashiers checks to the bank customers.

● Verify customer identity and financial information before processing a transaction. Tellers are

responsible for accurately processing routine transactions at a bank, these transactions

including cashing checks, depositing money and collecting loan payments.

● Bank tellers use good financial and customer service skills to assist customers with banking

transactions.

Elegant Beauty - Orlando FL

Customer Service: August 2021 – January 2022

● Courteous telephone and welcoming etiquette is displayed and performed always.

● Ability to handle difficult customers both external and internal with calmness and respect using positive

conflict management skills Display non- judgmental and empathetic listening skills.

● Handling calls and selling products

Rico's taco Orlando, FL

Retail Cashier: February 2022 to May 2022

● Team members hold responsibility for providing friendly and efficient service to clientele.

● Duties include answering customer question, accurately taking and completing orders.

Employees must restock products to ensure freshness.

● Team members must possess friendly, upbeat, and team-oriented personality as well.

EDUCATION

Robinswood Middle School - Orlando FL

2013-2014

Evans High school - Orlando FL

High school Diploma- 2014-2018

Valencia college

2019- Present- Business

SKILLS

Customer Service, Computer Skills, Active Listening, Interpersonal, Good Communication, Organizational

and clerical,, Provide, Calculator, MS Windows, Outlook, Internet Explorer, MS Word, People First, HMS,

Medical scheduling, team player, translation, problem-solving and critical thinking, French, Haitian

Creole, English, Spanish

.

Contact this candidate