Customer Service Assistant Manager
Resume:
JOYCE MONTGOMERY
Kissimmee, FL *****
*********************@***********.***
Energetic Assistant Manager, team player TSA and accomplished Merchandise Coordinator with a solid history of achievement in merchandising. Motivated leader with strong organizational and prioritization abilities.
Work Experience
R-Market Assistsnt Manager
Renaissance Orlando at SeaWorld - Orlando, FL
April 2022 to Present
Provide support to manager at the market and all other outlets, do schedules, weekly inventory, payroll, daily reports and help associates on the floor
Customer Service
TSA Telephone Service Associates In-Room Dining - Orlando, FL April 2002 to June 2018
answers phone call, take telephone orders, prepare guest amenities. Merchandise Coordinator
TSA Telephone Service Associates - Dallas, Tx, US
April 2002 to June 2018
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Conduct staff product training and cutomer service. Sales Prices
Dillards Co - Orlando, FL, US
January 2001 to April 2002
Orlando, FL
Resolve customer complaints regarding sales and service. Greet customers and ascertain what each customer wants or needs. Describe merchandise and explain use, operation, and care of merchandise to customers. Answer questions regarding the store and its merchandise. Compute sales prices, total purchases and receive and process cash or credit payment. Secretary
Nicollete Fashion Jewelry - Manhattan, NY, US
October 1997 to 2000
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Greet visitors and determine whether they should be given access to specific individuals. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Education
Bachelor in Computer Science
Southwestern University - Cebu City, PH
October 1996
Skills
• Customer and Personal Service
Sales and Marketing
Coordination
Critical Thinking
Time Management
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