Desktop Support Network Administrator

MOHAMMED ABDUL HANEEF SAJID

Mobile-+773*******

*************@*****.***

Career Goal To be professionally associated with growth Oriented Organization engaged in the field of Computer Networking and Software, Hardware Engineering and utilizes the opportunities that come through by offering bit of Talent and Expertise.

Profile Total 6 years of IT experience gained in Local & International levels. Worked in different levels of Computers Software, Hardware and Networking.

SKILLS

Window NT/2010 Installations, Configuration, Troubleshooting, PDC's, BDC's, DHCP, DNS, RAS, WINS, Printers, and Clients, User Support.

UNIX – Linux Installations, Configuration, Troubleshooting, User support.

Novell Netware Installations, Configuration, Troubleshooting, User Support

Cisco - 2500 Series Installation, Configuration, Troubleshooting, WAN Protocols, LAN Protocols.

Hardware IBM, HP, DELL, ACER, COMPAQ, Intel Based Systems Laptops Desktops etc.

Qualifications & Certifications.

B. Com Bachelor of Commerce - Osmania University Hyderabad- India

MCSE 4.0 & 2000 - Microsoft Certified System Engineer – Microsoft

CNA - Certified Novell Administrator – Novell

CCNA - Cisco Certified Network Administrator – CISCO

Network Technical Support - Brain bench

Computer Technical Support - Brain bench

Unix Administration (General) - Brain bench

Windows Administration - Brain bench

Diploma in Hardware Engineering - PACE Computers.

Diploma in Computer Applications- Computer informatics center.

Work Experience

Millennium Computers Pte Ltd.

Network Engineer./Field Techinical Support Rep.

1st April 2017 31st April 2023.

Responsibilities Installation and configuration of IBM Infinity 5000 and X232 servers and Compaq and HP servers DL380. Etc.

Installation’s commissioning Maintenance of networking system based on Windows NT, win2000 and 2003,2010 servers.

Installation and configuration wins 2000pro.2003,2010and WinXP pro and winnt workstation at client installation.

Troubleshooting of software’s and Hardware problems.

Installation office 365 Admin.

Installing Configure Azure Active Directory Admin.

Configuring of network printers.

Installation and configuration and troubleshooting lotus notes client ver 5.02 5.06 5.08.

Configuration of Wins, DNS and DHCP servers.

Configurations of Exchange sever 5.5 and providing user support configuration of Outlook2000.

Installation and configuration of backup servers Arcserv 2000 and V9.0. And configure autoloader and 3rd party application.

Configuring TCP/IP Protocols and Intel Switches.

Configuring Gateways for Netware.

Installation of all type of Equipments likes printers, scanners, fax-modems, internet & email etc.

Cabling laying cables and Patch panels and Hub/Switches.

Providing technical support to clients.

Provideing desktop support to end-users.

Ensuring the security and integrity of data and systems.

Identifes potential issues that could adversely impact end user experience and follows through on action steps to prevent.

Coordinate with vendors for provision of end-user support (e.g. hardware vendor for warranty repair/replacement).

Installation of IP,wireless analog and Digital phones

Assit network Admin in setting up switches.

Cable tracing.

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