VICTOR MEDINA
*************@*****.*** 323-***-**** Los Angeles, CA 90201
Summary
Detail-oriented Assistant Manager offers more than 21-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Skills
Product and Service Knowledge
Training and Development
Employee Development
Employee Coaching and Motivation
Verbal and Written Communication
Administration and Reporting
Team Leadership
Teamwork and Collaboration
Documentation and Reporting
Goal Setting
Experience
HD Supply Commerce, CA
Assistant Manager
03/2002 - 05/2023
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Completed inventory audits to identify losses and project demand.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
HAZMAT Cleanup Certified
M.H.E Certified Trainer
Trend/ERP Computer software knowledge.
BW PROVISIONS Vernon, CA
Supervisor
05/1997 - 03/2002
Complied with company policies, objectives and communication goals.
Provided ongoing training to address staff needs.
Resolved customer complaints and adjusted policies to meet changing needs.
In charge of outbound orders from frozen departments.
Loaded outbound palletized orders for next day deliveries.
Supervised Will-call departments. Processed and invoiced 200+ orders by 5:00 am customer pick up.
Education and Training
Cathedral City High School Los Angeles, CA
High School Diploma
05/1985