Brenda Fitzgerald e-mail address adxgem@r.postjobfree.com

** ****** ****

Pittsfield, NH 03263

603-***-****

Receptionist/Customer Service Overhead Door Company, Portland, ME

207-***-****

First point of contact both by multi-line phone and walk-in customer.

Took requests for service calls both residential and commercial.

If new customer set them up in system. If existing verified information still current and correct.

When work order completed entered work done into system from completed work orders.

Invoiced all service work orders….approximately 300-600 per month.

If new customer set them up in Accounting program and/or updated existing customer as

needed.

Screened all incoming phone calls.

Sold parts over the counter. Maintained cash drawer/credit card sales.

Occasionally posted checks/credit card/cash for accounts receivable and generated deposit slip.

September 1997 to October 2014 moved to New Hampshire

Secretary/Receptionist American Architectural Iron Company, Inc.

East Boston, MA

Answered multi-line phone/screened and forwarded calls.

Took dictation and typed all correspondence/letters/memos/requisitions/billing.

Maintained Ironworker log used for payroll hours and expenses.

Issued Ironworker benefit stamps and report for Union Local each week.

Matched purchase orders to invoices.

October 1987 to June 1996 moved to Maine business closed about 10 years ago.

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