Luis Santana
Operations Site Manager - JC Logistics
*******@*****.***
Cromwell, CT 06416
Authorized to work in the US for any employer
Summary
Dedicated, goal orientated Bi-lingual operations manager who build and leads friendly and fast pace, efficient service teams.recruit, Managed 140 Truck Drivers, serving the entire North region of customers per night. Level headed and composed professional, who maximizes shipments and deliveries.exp with windows and excel
Dedicated, goal orientated Bi-lingual operations manager who build and leads friendly and fast pace, efficient service teams.recruit, Managed 140 Truck Drivers, serving the entire North region of customers per night. Level headed and composed professional, who maximizes shipments and deliveries.exp with windows and excel
Work experience
Independent contractor
Independent contractor
Self employed - Cromwell, CT
January 2018 to Present
Work with investors on fox and flip homes doing complete remodel work,drywall,kitchen,flooring,plumb,elev,tile,etc.
Carpenter
Carpenter
Self-employed - Cromwell, CT
January 2017 to Present
Working with investors doing Home improvement remodeling,organizing and evaluation of team of 12+ for house flipping,
Experience with Drywall,Plumb,Tile,flooring,elev.Bathrooms,kitchens,Finish carpentry
concrete work,Site work,sewers,water mains etc.
Ops Manager
Ops Manager
JC Logistics - Manchester, CT
October 2016 to Present
Use computers for various applications, such as database management or word processing.
Perform payroll.
Answer phones and direct drivers to appropriate stopping grounds.
Complete forms in accordance with company procedures.
Establish work procedures or schedules and keep track of the daily work of Truck Driver staff.
Dispatcher/Customer Service Representative
Dispatcher/Customer Service Representative
Mystic Logistics - Glastonbury, CT
May 2017 to December 2017
Dispatch,book and negotiate loads,carrier set up,load confirmation process, load Posting
Ops Manager
Ops Manager
XPO Logistics/Amazon BDL5 - Wallingford, CT
October 2015 to November 2017
Prepare routes pricing while keeping in mind company budget .
Dispatch drivers, prepare routes, direct service trucks to the appropriate locations, trouble shoot extra pallets .
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, negotiate with drivers additional routes or stops
Stack and wrap pallets stage pallet to correct routes,load truck.
Prepare daily work and route schedules and assign a dispatcher each wave of loads.
Train Supervise drivers and dispatch teams, exp. With phone scanning and solar eclipse scanning system.
Handle staff or driver conflicts to maintain discipline in work place
Work well under pressure
Manage and load up to 178 drivers a night using 11 bay doors in 6 hour window
Package handling,stacking and wrapping pallets,stage in correct location
Order processing and Shipping
Daily reports
accidental reports
Warehouse Lead
Warehouse Lead
Electrical Wholesalers - Middletown, CT
March 2011 to May 2013
Receive and check count,stock items, and record data manually or using computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, and storage yards.
Check for errors and direct material picked to proper staging area,Certified with warehouse equipment,reach trucks,forklift, riders,etc.
Keep record on the use and/ or damage of stock or stock handling equipment.
Order picking, lead shipping
Order fulfillment
Wrapping pallets and staging
Quality control
Education
Diploma
Diploma
Buckley High School
Add location
June 1999
Skills
Office Management
Office Management - 3 years
Word Processing
Word Processing
Inventory Control
Inventory Control - 3 years
Certified forklift and warehouse equipment
Certified forklift and warehouse equipment - 5 years
Budgeting
Budgeting - 3 years
Windows
Windows
Logistics
Logistics - 5 years
Spanish
Spanish
Microsoft Excel
Microsoft Excel
Payroll
Payroll
Leadership
Leadership - 10+ years
Negotiation
Negotiation - 5 years