Service Representative

-Nicole C Barnett- **** S. Mission Rd., Tucson, AZ 85713-Phone: 520-***-****

**Summary**

I am an energetic, dynamic professional with a strong focus on customer service with a background in management. I have strong organizational skills and thrive in a fast-paced environment. I am a bilingual professional and dedicated to applying my knowledge to a new chapter in my career.

**Work History**

-Chas Roberts air conditioning – Office Manager w/HR experience Oct 1999-2021

The main point of contact for many general contractors for scheduling residential new construction. Ordering equipment and materials for builders i.e., Richmond, Pulte, DR Horton and Meritage. I have built a professional relationship with these companies throughout my time here. Assisted an average of 75 employees with HR related issues or concerns.

-Chicanos Por La Causa – Case Manager Nogales, Arizona 1997-1999

Main duties include conduct client interviews, determine level of rental and utility assistance, establish income eligibility, created housing plans, networked with landlords and utility companies, provided outside referrals.

-Veterans Hospital – Nursing Home/Assisted Living 1991-1992

Provided total patient care following doctor’s orders, ambulated patients, accurate and correct charting, observed and monitored patients. I also collected specimen and lab orders and preformed venipuncture.

**Education**

-Douglas High School – Aug. 1988

-Pima Community College – General Studies – 1993

-Veterans Hospital Tucson, AZ – Certified Nursing Assistant 1991

**Skills**

-Skilled in Microsoft Word, Excel and Power Point. Experience in data entry for grant criteria. Fluent in Spanish.

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