Forklift Operator Customer Service

KELLY FENCLAU

*** ******* **** **********, ** ***64 · 727-***-****

************@*****.***

To contribute to the values, strengths, and standards of the company through my organizational and multitasking skills. As well as to support the clients’ interests through developed relationships and superior customer service.

EXPERIENCE

2012 – PRESENT

RECEIVING AND SHIPPING, First Choice Marine

Responsible for receiving and shipping Amazon, Fed Ex, UPS and freight shipments including food, cycle counts, loading customers vehicles and will call.

2005 – 2012

SHIPPING SUPERVISOR, Ditek Corporation

Responsible for shipping of over 1 million dollars of inventory per month. Provided employees with the tools to maintain and increase service levels to internal and external customers.

EDUCATION

1979

HIGH SCHOOL DEGREE, Attica High School

Graduated with 3.0 GPA. Member of the yearbook committee and served as the school Treasurer. Captain of the Cross-Country team.

SKILLS

40 years of customer service experience

20+ years Management experience.

Experienced forklift operator

Effective Multitasker

Strong interpersonal communication skills

ABOUT ME

Highly personable Distribution Center Manager with over thirty years of experience in warehouse management which has developed strong people skills to supervise all warehouse employees including delivery truck drivers, distribution staff, packers/shippers, and temporary help.