Data Entry Office Assistant
Resume:
Elka Philpot
Volant, PA *****
adxg9j@r.postjobfree.com
Work Experience
Customer Host
Walmart Supercenter - Butler, PA
May 2020 to September 2021
Greeted customers as they entered and exited the store. Asset protection team. Assisted elderly and disabled customers needing assistance with motorized carts or wheel chairs. Victim/Witness Advocate
Office of District Attorney - Butler, PA
May 2017 to April 2019
Responsible for providing services to victims of crime. Assist the Assistant District Attorney’s in preparing victims for court. Created restitution orders for victims who were owed money. Handled all victims whose perpetrators violated Protection from Abuse Orders, Registered victims to various reporting agencies. Assisted victims when filing Victim Compensation Forms. Utilized CPCMS,JCMS,PMS,INFOCON,Watchdogging Victims Compensation Portal and PFAD Protection from Abuse Database.
Legal Advocate
Victim Outreach Intervention Center - Butler, PA
September 2010 to August 2016
Advocated for victims of domestic violence, sexual assault, and violent crimes. Provided supportive counseling. Educated and identified appropriate community referrals. Accompanied victims to police interviews, civil,criminals justice proceedings including trials and sentence court. Maintained written and accurate documentation.
Office Assistant
Washington Drug and Alcohol Commission Inc. - Washington, PA November 2005 to August 2009
Responsible for client intake procedures for individuals seeking Drug & Alcohol treatment. Maintained confidential client charts. Clerical duties.Adhered to all HIPPA laws. Social Service Coordinator
Salvation Army - Butler, PA
January 2001 to January 2003
Responsible for client intake applications. Prepared utility assistance applications for clients in need of help. Provided secretarial duties for Commanding Officers. Classified Ad Taker
Eagle Printing Company - Butler, PA
July 2000 to January 2001
Answered incoming calls and inquiries for customers placing advertisements for publication in Butler Eagle newspaper. Inside Sales
Assistant to Executive Director
Paul Laurence Dunbar Center - Butler, PA
June 1982 to July 2000
Certified ceramic teacher. Implemented summer enrichment program for at risk youth. Acted as Director in her absence.
Retail Systems Help Desk Dispatcher
Truserv Corporation - East Butler, PA
January 1997 to May 2000
Received and directed calls regarding troubleshooting problems with Point of Sale systems. Shipping and receiving as needed.
PBX Operator/ Receptionist
Nationwide Insurance Company - Butler, PA
February 1988 to April 1996
Operated multi-line switchboard.Greeted agent and customers entering building. Sales Collected premium payments.
Education
Diploma
Butler Area High School - Butler, PA
Skills
• Crisis intervention
• Addiction counseling
• Individual / group counseling
• Crisis management
• Data entry
• Social Work
• Case Management
• Microsoft Office
• Microsoft Word
• Front Desk
• Filing
• Intake Experience
• Communication skills
• Customer service
• Microsoft Excel
• Administrative experience
• Google Docs
• English
• Medical terminology
• Windows
• Customer support
• Help Desk
• Data collection
• Cash handling
• Computer literacy
• Basic math
• Typing
• Microsoft Outlook
Certifications and Licenses
BC/BE
Certified Recovery Specialist
Contact this candidate