Phone Representative Desk Agent
Resume:
Madison Miller
Park City, UT *****
********@*****.***
Willing to relocate: Anywhere
Work Experience
Front Desk Agent
Westgate Resorts - Park City, UT
August 2022 to Present
Checking in and out guests
Take payment
Create reservation
Managing occupancy
Guest requests
Serving guests
Server
Desert Horizons Country Club - Palm Desert, CA
June 2020 to July 2022
• Brunch/dinner set up
• Taking member orders/serving food
• Working pos system
• Keep good relations with members
• Provide excellent customer service daily
Phone Representative
Cafe Rio - Taylorsville, UT
February 2019 to June 2020
• answer questions/concerns
• refunds
• to-go orders
Hostess
Tortilla union - Farmington, UT
June 2018 to August 2019
Assigning reservations
Seating guests
Creating reservations
Seating rotation
Dinner set up
Expo experience
Education
High school diploma
La Quinta, CA
August 2019 to June 2020
Skills
• Cashiering (4 years)
• Typing (4 years)
• Phone Etiquette
• Technical Support
• Computer Skills (9 years)
• Cash Handling (4 years)
• POS (4 years)
• Hospitality
• Serving Experience (2 years)
• Restaurant Experience (4 years)
• Host/Hostess (3 years)
• Office Administration
• Front Desk
• Communication Skills
Certifications and Licenses
Food Handler Certification
Driver's License
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