Jesse Hillman
**** ***** ***** **. ********, MD *1047
*****.*******@***.***
My LinkedIn Profile
Global Information Executive
Innovative thinker, skilled at leveraging IT and business background to drive corporate strategy and vision
Highly accomplished executive with a proven track record providing transformation to a cross-section of operations and supply chain. Deep experience with corporate finance, technology management, digital adoption, and service delivery sectors. In-depth expertise building world-class IT organizations. Known for creating corporate IT strategy, developing, mentoring, providing leadership to teams, and ensuring all systems necessary to support its operations and objectives. Possess diverse digital transformation experience via a broad spectrum of industry vertical consulting engagements. Data-driven decision making guided by governance frameworks. Facilitate the pursuit of business opportunities by using appropriate technologies, enhancing the corporation’s competitive position in the market. Excellent communication and interpersonal skills, able to translate technical concepts for diverse audiences. Highlights of Expertise:
Strategic Transformational Leader
Technology Management
Artificial Intelligence/Ransomware
Financial/Digital Business Transformation
Cyber/Network/Information Security
Supply Chain/Distribution Mgmt
Digital Adoption
Omni-Channel Marketing
Project Management Office(PMO)
Internet of Things (IoT)/Dark Web
Sampling of Career Highlights
Oversight of a $120M eCommerce SAP Cloud Commerce business for a global manufacturing and distribution firm
Provided oversight to Tessco’s adoption of SAP S4 HANNA as their business transformation journey
Drives cost reductions to right size the IT footprint in line with business operational requirements
Drove post-merger consolidation and convergence of 5 different firms’ information security, risk management, privacy and compliance organizations into a streamlined ISO27002 compliant organization. Drove adoption of standards, policies and controls to attain successful SOC II/Type II in the first year.
Implemented Salesforce Marketing Cloud to replace Marketo Engage for Omni-Channel campaign management while integrating more seamlessly with our CRM and Analytics platforms
Delivered $100M IT Transformation initiative for Fortune 1000 specialty chemical producer, including internal controls for security and compliance controls
Created Global Strategy for Manufacturing Integration Solutions at a Fortune 100 Energy Manufacturing firm.
Led $1B IT remediation effort in support of $4B Healthcare Electronic Health Records effort.
Headed up 175-member team of IT professionals delivering IT services to 78 healthcare and hospital systems.
Spearheaded $100M investment in private cloud solution to host Electronic Health Records (EHR) and Enterprise Resource Planning (ERP) solutions for a Software as a Service (SaaS) organization.
Slashed enterprise IT costs through creation of shared service initiative that reduced IT spend by $700M annually by converging ERP, CRM, Data Centers and PMO across 9 distinct business units.
Led team that converged 27 Point of Sale solutions to a common POS solution enterprise wide as part of $700M cost reduction shared service initiative.
Provided management oversight of 12 globally distributed subordinate IT PMO’s and program specific PMO’s throughout global enterprise.
Senior information technology executive at 3rd largest Water and Electricity Utility in the State of California (by service area), oversaw $95M operating budget and $53M of long-term capital projects.
Career Experience
Superior Group of Companies (via Korn Ferry Interim), Seminole, FL Nov 2022 – Apr 2023
SGC is a diverse provider of fashion uniforms, high performance healthcare wear, promotional and marketing solutions and nearshore call and contact center outsourcing.
CHIEF INFORMATION OFFICER (INTERIM)
Retained to assess the current state of information technology, develop, and deliver a multi-year IT strategy, roadmap and digital transformation plan for a globally distributed conglomerate.
Implemented a compliance/controls-based planning and execution function into the IT organization.
Oversaw the successful delivery of the IT component of a very complex SOX compliance audit, attainment of ISO27001/27701 (privacy).
Deployment of GRC framework to include project, controls and management of IT capital expenditures, capital projects and operational expense controls.
Rollout of enterprise Single Pane of Glass monitoring, endpoint, ransomware detection and security operations center (SIEM).
Creation of a hybrid IT shared services model for multiple business operating units, reducing costs by $3m annually.
Creation of a cross functional management model for the India based development team, reducing costs by $1.8m annually by creating resource utilization efficiencies.
TESSCO Technologies, Greater Washington DC Metro Area 2021-2022
TESSCO is a value-added distributor & manufacturer of products for network infrastructure, site support, and fixed and mobile broadband networks.
VICE PRESIDENT & CHIEF INFORMATION OFFICER
Leads information technology & strategy for all Tessco functional organizations. Leads digital transformation, eCommerce, supply chain and distribution tooling operations, ERP, and security. Collaborates with manufacturing and distribution to drive adoption of SAP specific eco-systems to leverage cutting edge advantages delivered by the SAP S4 HANNA & Salesforce platforms. Works with Product and Supply Chain teams to identify and leverage IOT and Digital transformation opportunities that deliver both cost and competitive advantage.
Co-Chairs the Board of Directors technology committee
Drove adoption of SAP Cloud Commerce enabling the eCommerce team to increase revenue from $70m to $120m in year one
Architected and implemented layer security posture utilizing multi-vendor MSP solutions for perimeter, vulnerability, end point, PCI and Identify/Access Management
Aligned at risk SAP S4 HANA implementation with business operational requirements
Implemented organizational governance model (CoBIT 5.0)
Negotiated a $7.5M Managed Services Agreement to host SAP S4 template in private cloud environment
Implemented hosted contact & Call Center solution to eliminate legacy unsupported telecom solution
Led the renegotiation of Salesforce licensing and the planning for implementation of a new Salesforce organization in support of our Sales, Sales Operations, and finance teams.
Lightbox, Greater New York City Area 2020 – 2021
With more than $470M in services awarded, firm is leading provider of due diligence, risk management, location intelligence, and workflow solutions that provides decision making for 50,000 CRE brokers, 1,100 banks and lenders, 2,000 appraisal firms, and 5,000 environmental consulting and engineering firms.
VICE PRESIDENT SECURITY and COMPLIANCE
Accountable for oversight of Information Security, Data and Privacy, Risk Management and Corporate Compliance functions at a multi-national commercial real estate entities, lenders, and other associated services by providing corporate security, information assurance and compliance across broad portfolio of SaaS solution platforms and product development teams.
Develop the Board’s understanding of security beyond a “compliance-only” view.
Develop and implement a strategic, long-term information security strategy and roadmap to ensure that LightBox’s information assets are adequately protected.
Spearheaded cross organizational business and technical security strategy, operational policy, procedure and execution.
Identified and implemented best of breed Cyber/Info Security solutions and practices.
Led compliance with industry standards such as ISO, NIST, HIPAA, HITRUST and FINRA in collaboration with business unit segments.
Negotiated Security as a Service contract and Vulnerability as a Service solutions to provide heterogeneous applications and parameter security using AI & ML technology.
Worked cross-functionally with business unit segments to identify and lead compliance with industry standards such as ISO 27001/27701, NIST800, HIPAA, HITRUST and FINRA.
Delivered on client/customer requests for due diligence and compliance audits.
Lead due diligence and post integration activities related to information security for all M&A activity.
Identified and mitigated risk; developed and implemented Crisis Management, Disaster and Business Continuity planning in partnership with IT and business leadership.
San Jacinto College School of Business and Technology, Online 2017 - Present
Ranked Top 10 Community College in nation by Aspen Institute.
ADJUNCT PROFESSOR of MANAGEMENT
Credentialed to deliver classroom and online based curriculum in broad range of business topics to working adults.
Achieved 92% approval rating from students.
Teach in Information Technology and Information Assurance and Management programs. Credentialed to deliver both Online and in Classroom coursework in: Cyber/Info Security, Information Assurance, Information Systems, Enterprise Resource Planning, Leadership, Intercultural Management, Human Resources, Introduction to Marketing Principles, Small Business Finance, Micro and Macro Economics, Business Information Systems, Accounting, and Project Management.
Pan-American Enterprise Solutions, New York, NY 2011 - 2020
Company provides a portfolio of information technology, strategy and transformational services and products to the Fortune 50-1000 to healthcare, energy and higher education.
CIO PARTNER – EXECUTIVE ADVISORY SERVICES
Spearheaded new business and executive relationship development, management, and sales. Assisted Defined, framed, and executed transformational change for Fortune 50-1000 firms’ technology organizations.
Fortune 100 Energy Firm (2018-2018): Directed pre- and post -merger white-room GDPR activities for $68B merger of equals. Administered oversight of existing financing vehicles for capital outlay and deal funding During merger, oversaw Privacy and Financial Audit function.
Mid-Market Healthcare Service Firm (2016-2017): Replaced a 20-year-old electronic health records system for US Government Healthcare Program Created program requirements to migrate 421,000 users Collaborated with internal security teams to detail security testing requirements at application, platform, and infrastructure level for validation and testing Achieved 26 migration waves without an unplanned day of service interruption.
Fortune 1000 Specialty Chemicals Firm (2014-2016): Spearheaded transformation program that consisted of business unit divestiture, Data Center Consolidation and Migration, Global MPLS re-architecture, Data Privacy, GDPR Compliance and re-platforming of four SAP ECC and SAP Hanna Platforms into a Private/Semi-Private Linux Cloud architecture.
Fortune 500 Energy Services Firm (2011-2013): Created and deployed standardized IT Platforms in conjunction with Manufacturing Technologies IT Group Platforms hosted all production-focused applications globally at 58 globally distributed manufacturing facilities Worked with client to develop mitigation strategies for identified potential risks associated with systemic risks.
Celergy Networks, Inc., Carlsbad, CA 2008 - 2011
National healthcare technology firm servicing Fortune 1000 and multi-location enterprises in US and Canada.
VICE PRESIDENT & CHIEF INFORMATION OFFICER
Oversaw IT at $500M national specialty provider of Healthcare Data Analytics and Electronic Health Records hosting services, IT Project Delivery, and ITSM as a Service.
Controlled $47M operating budget and $100M+ internal/external capital investment in a private cloud developed to host private cloud environments to healthcare organizations.
Presided over architecture, infrastructure, and vendor management for partner compute supporting high performance, high availability SaaS Cloud delivery platforms
Handled 75 clients’ Virtual Data Centers in Private Cloud environment hosting Cerner, Epic, and GE Centricity Electronic Health & Medical Records Platforms
Supported infrastructure and delivery services for proprietary Revenue Recognition solution delivered as private SaaS platform
Lowered operating costs and reduced integration times for clients through integration of ITSM bridging
Additional Experience
Chief Information Officer, Imperial Irrigation District: Senior information technology executive at the 3rd largest Water and Electricity Utility in the State of California (by service area). Aligned corporate technology with stated strategic business goals. Orchestrated transformation of key technology services to a business services focused IT Shared Services Organization.
Corporate Director IT, Disney Retail Operations, Portfolio Management & Shared Services Organization: Managed Global Shared Services, Portfolio Management Office, Organizational Standards, Processes Development, and the Corporate IT Organizational Change Project Office. Oversaw $18.5M in departmental P&L..
Board of Director & Advisory Roles
Tessco Technologies (http://tessco.com)
Co-Chair Technology Committee for the Board of Directors
NPower (http://npower.org)
Regional Advisory Board – Baltimore – Washington DC region
NPower (http://npower.org)
National Advisory Board
Disabled American Veterans (DAV) (http://dav.org/)
Ambassador, Initiative to reduce Veterans Suicide
Technical Proficiencies
DevOps Agile Scrum Waterfall Rational DSDM SAP ASAP SAP SOA Oracle SiteCloud IDE ASP.net Bootstrap AngularJS Atom Docker NIST PCI DSS OCTAVE ISACA RiskIT ISO 27001:2013 SOC/SOC2 PCI- DSS TOGAF-9 CoBIT 5/2019 FedArch Unix Linux Intel Virtualization VoIP IVR AVR SaaS Microsoft Azure Cloud Microsoft 365 Amazon Web Services Google Cloud Epic Cerner
Education
Doctor of Business Administration - Strategic Transformational Innovation, In progress 2023-2024
École Supérieure de Commerce de Toulouse, (Toulouse Business School), Toulouse, Midi-Pyrenees, France
Master of Business Administration, University of the Incarnate Word, San Antonio, Texas
Executive Business & Strategy, Auburn University, Auburn, Alabama
Bachelor of Science in Business Management, California Lutheran University, Thousand Oaks, California