Customer Service Active Directory
Resume:
Timothy Douglas
Neptune, NJ *****
*********@*****.***
Timothy
Douglas
IT Professional
Summary Statement:
IT professional with comprehensive knowledge of computer networking information systems and administration. Proven skills in configuration and installation of Microsoft operating systems as well as hardware repair. An effective communicator, easily approachable, with a strong work ethic and a commitment to excellence.
Skills
Network Operating Systems – Windows 2019 Server
Client Operating Systems – Windows 7/10
Network Protocols – TCP/IP
Network Services - Active Directory, DNS, DHCP
Client Software – Microsoft Office 365, Internet Explorer, Remedy
Hardware – IBM PC, Network Interface Cards, Hard Drive Technologies 9SATA, SCSI), DAT Tape Drive, Multimedia Card Readers, Laser Printers, iPhones, Laptops and Laptop Connect Cards.
Experience
Uber and Lyft Rid Share
New Jersey, 2020
Common duties are picking up passengers, transporting clients between places, and keeping my vehicle in good condition. Provide safe driving, communication, time management, and customer service.
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STUDIO ENGINEER
New Jersey, 2017
Studio engineer operate and maintain Pro Tools digital audio workstation @Basskidd productions Basic duties are Install and trouble shoot software & Hardware components . Customer service we work closely with clients. Data transfer, Audio & video, troubleshooting system issues check for updates. download and seat plugins in the system. Capture client audio. Mix the audio down in the system to client specification! Audio must be transferred to either a cd Compact disk / or to a digital file Mp3 / wave file to be easily emailed or transferred /imported for further use!
Education
Certificate – Internetworking Engineering, PC Age Career Institute
New Jersey, April 23, 2023
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