Terry L. Carter

330-***-**** adxg4u@r.postjobfree.com

https://www.linkedin.com/in/terry-carter-08721482/

Summary

Dedicated and compassionate Covid Response Coordinator, supporting school staff, throughout the pandemic. Seasoned surgery, medical test scheduler and office coordinator. As a professional, strong, reliable team player, I look forward to bringing many years of experience to help make a difference with a new team.

Professional Experience

Charlotte Mecklenburg Schools, Charlotte, North Carolina October 2021-Present

Covid Response Learning Community Coordinator

Leadership and Support to School Based Coordinators (SBC) at 40 schools within CMS

Assuring all SBC’s have the supplies and training required, assisting as needed

Continually updating with new guidelines per the CDC and local health department

Visiting schools to assist the SBC or administrative staff with testing, ordering supplies,

Answering any questions or concerns, including parent concerns

Keep a clear line of communication with school, SBC, principal, AP, Executive Director,

Superintendent and HR Department

OrthoCarolina, Charlotte, North Carolina December 2020-October 2021

Surgery/Test Scheduler

Schedule surgeries with patients, establish time table of medical clearance and labs to be completed

Post surgeries in doctors outlook calendar and EPIC

Faxing surgery order to corresponding hospital. Fax surgery checklist to specialist

Schedule STAT venous dopplers, CT Scans and obtain insurance authorizations

Obtain authorizations for injectable medications

Schedule P2P appointments as needed for physician.

Track doctors days out and assure that block time is released

Summa Health Systems, Akron, Ohio

Surgery Scheduler January 2020-October 2020

Scheduling surgeries, procedures and PAT for 3 hospitals in our GE system

Email vendors to assure equipment is set up on a timely basis for surgeries.

Patient Access Liaison II June 2019 – December 2019

Training new employees and assisting our department Team Lead.

Member of the Peer Review Committee.

Clinical Access Call Center - Pre-registration for testing, procedures and surgeries at multiple locations.

ABN, MSPQ, and running insurance quotes for estimated patient balance. Collecting patient payments. EPIC, Cerner/Soarian, Availity.

Patient Access Liaison I September 2017 – May 2019

Clinical Access Call Center – Pre-registration for testing, procedures and surgeries at multiple locations.

ABN, MSPQ, and running insurance quotes for estimated patient balance. Collecting patient payments. EPIC, Cerner/Soarian, Availity.

Kreptowski Family Practice, N. Canton, Ohio January 2004 – August 2017

Medical Assistant/Clinical Coordinator

Clerical

Scheduling daily appointments and checking patients in and out

Incoming patient phone calls and triage appropriately

Refill patient medications including medication authorizations

Scheduling referral appointments, medical testing and insurance authorizations

Athena, Happe eMD’s

Clinical

Rooming patients via EMR (Athena, Happe eMD’s) and paper charts

Phlebotomy, finger stick glucose, urinalysis, throat and nasal cultures

Ear irrigation, aerosol treatments, EKG, PFT testing and Holter Monitor set up

Injections and immunizations, maintain inventory and order replenishment as needed

Education

Medical Assistant Certification, Medina County Career Center, Medina, Ohio 1996

No longer Certified or Registered

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