Jessica Maguire *** Park Street
Waynesboro,PA ***68
*.**********@*****.***
EXPERIENCE
Starbucks, Waynesboro, PA— Shift Supervisor
October 2022 - PRESENT
● Accurately completed end-of-day financial tasks worth over $6000 of cash and card transactions daily.
● Directed activities of a team of skilled workers preparing and serving orders.
● Monitored food inventory and supplies to prevent waste.
● Monitored food preparation, production, and plating for quality control.
● Achieved results and quickly adapted to new protocols and goals.
● Presented process improvement ideas to the leadership team to cultivate a professional, friendly and efficient work environment. Starbucks, Waynesboro, PA—Barista
July 2021 - October 2022
● Memorized recipes for specialty coffee beverages and seasonal offerings.
● Trained new hires in food handling and safety protocols to boost knowledge and performance.
● Promoted additional items with beverages, increasing store sales.
● Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
● Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Direct Mail Processing, Greencastle, PA— Cager
August 2020 - May 2021
● Successfully separated charity mail into specific sections following step-by-step instructions.
● Quickly adapted to different routines daily and successfully completed tasks.
● Carefully separated over $2,000 in cash, credit card, and check payments.
EDUCATION
Mason Dixon Homeschool Association, Waynesboro, PA— High School Diploma
May 2021
SKILLS
- Communications Strategies
- Calm and Pleasant Demeanor
- Merchandising
- Improvement Plans
- Minor Repairs
- Quality Control
- Store Opening and Closing
- Train Employees
- Customer Service
- Inventory Control
- Deposit Preparation
- Retail Operations
Certifications
- Food Safety Manager
Certification - May 10,
2023