Isaiah Sheppard
Bedford, TX ***** currently seeking remote opportunities only
******.***********@*****.***
I have been working since before high-school originally as a model/actor i was able to get my permit to work after I finished modeling my freshman year of high-school I was fortunate enough to get a door to door sales job I have been in sales and customer service ever since. My unmatch tenaciousness coupled with sheer indefatigability has made me successful in any endeavor I've been apart of. Work Experience
CSR/Sales Representative
Direct Energy - Fort Worth, TX
April 2020 to December 2022
• met deadlines while maintaining high-quality deliverables.
• Retained among the highest customer satisfaction rating.
• Maintained a high closing percentage.
Sales Associate
At@t/mvalor group - Dallas, TX
May 2016 to March 2020
• met or exceeded sales quotas.
• Maintained a High closing percentage among all door to door sales teams.
• Sought continuing education opportunities to stay current with industry trends. Such as further educating myself on cable products, installation of fiber optics, and other methods to improve my sales pitch.
Education
High school diploma
Connections academy - Remote
August 2016 to June 2020
Skills
• Door-to-Door Experience
• Troubleshooting
• Microsoft Windows
• Zendesk
• Spotio
• Salesforce
• Customer service
• Customer retention
• Sales
• Call center
• CRM software
• Negotiation
• English