Customer Service Cake Decorator
Resume:
Leandra Mitchell
Middle River, MD *****
***********@*****.***
Work Experience
Debt Negotiator
Financial Solutions Group - Middle River, MD
January 2023 to Present
working as a financial professional who helps to negotiate outstanding debt; works as a third- party to compromise and eliminate as much debt as possible with creditors and overall help clients to regain a good financial status
Cocktail Waitress
Too Hat Sport’s Bar - Parkville, MD
February 2020 to November 2022
Maintaining all customers' needs before, during, and after meals, maintained excellent customer service to ensure repeat clientele, upkept a sales book and personal cash drawer Bartender
Night Shift - Baltimore, MD
April 2022 to October 2022
Maintained sales book and personal cash register, held responsible for large party tabs, hosting large parties, staying updated and relaying correct information to customers with specials/deals, promoting/ endorsing business and coworkers via social medias, maintaining professionalism in a chaotic environment
Customer Service/Cake Decorator
HERMAN'S BAKERY & CATERING - Dundalk, MD
August 2018 to March 2021
Conversing with customers to define cake specifications and design needs to fully satisfy customers for events like birthday parties, weddings, graduations, and much more. Customer Service
Fell’s Point Tavern - Fells Point, MD
May 2019 to September 2019
Providing excellent customer service, knowing your menu, taking orders, running food, trying new menu items
Education
Associate’s in Computer Science
CCBC - Dundalk, MD
August 2015 to May 2020
High school diploma
Patapsco High & Center for the Arts - Dundalk, MD
August 2014 to May 2019
Associate’s in Computer Programming
Sollers Point/Southeastern Technical High School - Dundalk, MD August 2014 to May 2019
Skills
• Cake Decorating
• Computer Science
• JavaScript
• Catering
• Java
• First aid
• Positive Psychology
• Upselling
• Music therapy
• orchestra
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