Computer Consultant Sales Associate
Resume:
John E. Myers
Boonville, MO 65233
********.*****@****.***
Work History:
MBS Textbook Exchange - technical advisor
a subsidiary of Barnes and Noble Books Education (BNED)
Columbia, MO
October 2019 – June 2022
Created user profiles for users of the computer systems.
Watched the use of each mainframe server to keep balance on systems.
Updated specialized information from reports used in bookstores.
Installed MBS Buyback software used to purchase/buyback rented books.
IT Specialist (technical support) Isle of Capri Casino/Hotel
Boonville, MO
March 2018 – July 2019
• Provided support for all computer and computer related devices in the Isle of Capri Casino/Hotel in Boonville, MO
• supported and installed all computers and software, phone systems, monitoring systems, and related devices.
• Wi Fi systems for the public and employees use.
• Backup reports of multiple databases on a daily basis for local and corporate use.
• Managed the operation and daily functions of several large software systems including SDS, CMS, MGT Kiosk Management System, Windows Network v. 2012 (network), Unix, and Windows v. 10 operating system.
IBM (Contractor for DOW Chemicals, Inc.)
Identification Administration/Network Administrator
Columbia, MO
August 2017- February 2018
• Managed the Active Directory access for DOW Chemical,Inc.
• Verified new employees for DOW Chemical worldwide and added their privileges, accesses, and groups.
• Removed terminated employees from Active Directory access and use worldwide.
• Managed over 77,000 employees on a Wide Area Network Worldwide.
Computer Works, LLC.
Self Employed Computer Consultant
August 1999 to Present
Mid-Missouri
Work as a computer consultant, trainer, and computer engineer in the Mid-Missouri area for 18 years. In this job I have installed software, upgraded software/hardware, installed network file servers, wired & connected networks (cabling and routers) and provided training for small businesses and individuals owning personal computers.
District Technology Coordinator
Cooper County R-IV School District
July 1999-June 2000
Served as the technology coordinator for the entire school district. Maintained network file servers, mail server, email, user access ID & passwords, and all network connections. Also, upgraded computer software and hardware. Ran network cabling and network routers across the network.
Technical Support Specialist I & II
Missouri School Boards Association
August 1991 – June 1995 and again from June 1996 - July 1998
Lead technical support, trainer, and writer of technical manual for users of the School Information System in Missouri. Also troubleshooting networks for over 500 schools and peripheral devices for end users. Training in five regional sites in Missouri three times a year and specific training on-site for larger school districts in the state of Missouri when deemed necessary.
Computer Service Manager
Alliance Water Resources, Inc.
July 1995 – July 1996
Managed the computer networks/software for the corporate office and seven water districts throughout the state of Missouri. Troubleshooting remote computers using remote access software and phone lines for West St. Louis, Lake St. Louis, and Cape Girardeau. Supported and updated all software and hardware. Recommend and approved training, computer purchases, and networks upgrades, setup peripheral devices, and on-site training at all sites.
WORK SUMMARY:
Configured Outlook Email, Word, Excel, Power point, and the entire Office suite
Experience adding users with access to Active directory /Windows server 2003/2008/2012, User and group administration, password distribution, application of permissions.
Have experience working with routers and networking equipment.
SKILLS:
Software: Microsoft Office, All versions of Windows and Windows NT
Hardware : Dell laptop and desktop machines Remote into user computer, using Remote Access Connections
User management, Active directory /Windows server 2008/2012 Group policy administration.
Knowledge of troubleshooting Network Infrastructure: Cabling, tracing, running cables, installation, setup, configuring and switch support.
Installed client needed software
User data, proper documentation, reports for upgrading and maintaining multi-user computer systems
Work with Microsoft Office on a regular basis.
Can easily configure Outlook Email, Word, Excel, Power point, and the entire Office suite.
Have experience building Windows Servers and client machines through small business.
Experienced with Active Directory.
Have built excellent troubleshooting and customer service skills with my small business running since 1999.
Freelance technician/consultant since 1999
Duties include traveling to the clients home or business to repair their computers hardware and software issues.
Often deployed as the lead tech among three or four technicians.
Education:
Boonville High School
Awarded High School Diploma at Graduation (ranked #6 out of 163 students)
National Honor Society ( two years)
Elected to Student Council (two years)
Who’s Who Among American High School students ( two years)
Central Methodist University
Awarded Bachelor of Arts in Computer Science /Business Admin.
GPA was 3.3 at graduation
Entrepreneurship Award
Student Fellowship in the Department of Math & Science (three years)
National Dean’s List
Academic All-American
Who’s Who Among American College Students
University of Phoenix
Graduate work toward an MBA in Technology Management (not completed)
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