Service Representative Center
Resume:
Keesha McIntosh
Tulsa, OKLAHOMA 74115
*********@*****.***
Universal Background Screening
May 2022 – present
Verification Specialist
Reference, Education, Employment Verifications
HCSC
Aug 2021 - Dec 2021
Customer Service Rep
(Got COVID for 4 months)
IHOP
Dec 2019 – August 2021
Takeout Specialist
Manage takeout orders
OK CD PASS
JAN 2014-JAN 2018
Personal Care Aide
●Care for member with MS at home. Housekeeper,Caregiver,Cook clean take care of members personal needs.
AUG 2014-OCT 2014
Mazzios Call Center
●Inbound calls taking customer orders.
OCT 2014-MAR 2007
Stay at home Mother.
●Run the house, pay bills,raise 3 great teenagers, Housekeeper, Mom-manager
JUN 2008-FEB 2009
WAL-MART
CASHIER
●Cashier, Self check out member
OCT 2005-NOV 2006
FIRST DATA
●Call center representative,Customer service credit card portfolio, customer needs assessments.
APR 2004-JUL 2006
FULL TIME STUDENT
METROPOLITAN COLLEGE
PARALEGAL/LEGAL ASSISTANT
Law office management, HR Management, Research & Writing I & II.
JUN 2001-SEPT 2003
CINGULAR WIRELESS
CUSTOMER SERVICE REPRESENTATIVE
●Customer service cellular phone products, research & resolve customer billing & technical support
OCT 1997-JUN 2001
FIRST DATA
CUSTOMER SERVICE REPRESENTATIVE III
●Account Representative, member of several cross functional teams(Resolution Support team, Customer Retention,Subject Matter Expert), Leadership & Diversity training.
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