COURTNEY
BRATTEN
*********@*****.***
Pottstown, PA 19464
Results-oriented Sales Floor Associate with deep
understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
PROFESSIONAL SUMMARY
Timberland - Store Associate
Pottstown, PA • 10/2021 - 08/2022
Walmart - Cashier
Pottstown, PA • 02/2021 - 10/2021
Landis Grocery Store - Cashier
Pottstown, PA • 07/2020 - 01/2021
WORK HISTORY
Stocked the back room and put items onto the sales floor.
•
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
•
Maintained tidy and organized store to comply with cleanliness standards.
•
Greeted customers, helped locate merchandise, and
suggested suitable options.
•
• Welcomed customers and helped determine their needs. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
•
Processed refunds and exchanges in accordance with company policy.
•
• Stocked the shelves.
Greeted customers and assisted them with finding what they needed.
•
• Completed sales at the register.
• Cleaned the store and the bathrooms.
• Unloaded trucks and stocked the shelves.
SKILLS
• Customer assistance
• Managing Cash Register
• Team collaboration
Retail Transactions
Processing
•
• Critical thinking
Thomas Jefferson University
Philadelphia, PA • Expected in
05/2026
Bachelor of Science: Nursing
EDUCATION
Burger King - Store Associate
Pottstown, PA • 09/2019 - 05/2020
• Greeted and took the order of customers.
• Washed dishes and cleaned the store and bathrooms.
• Took orders through the drive through.