ANN TOLLEFSON

CANYON LAKE, TX 763-***-****

adxfpb@r.postjobfree.com LinkedIn - tollefsonann

PROJECT MANAGEMENT ~ ADMINISTRATIVE PROFESSIONAL

A seasoned professional bringing extensive experience as an organized, proactive, creative, positive, and dependable administrative expert Excellent verbal and written communicator with the ability to manage multiple projects within strict time constraints Strong team player as well as independent worker Technically skilled with MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Teams, Adobe, SharePoint, Concur, Visio, ECG Quick Connect and PeopleSoft Listening Skills Proofreading Training Culture Ambassador Editor/Writer AREAS OF EXPERTISE

Project Management Data Analysis Contract Management

Multi-Tasking Report Creation Records Management

Attention to Detail Spreadsheet Design Database Management

PROFESSIONAL EXPERIENCE

UNITEDHEALTH GROUP 2017 TO 2023

Sr. Project Coordinator/Telecommuter October 2022 to March 2023

Due to job elimination on Employment Law and Benefits Team, I worked temporarily for Employee Relations Investigations Team until that temporary gig ended on March 9, 2023.

-Pulled MAPS, CAPS Employee Forms, Check Registers, HRHD Case Notes and attachments for Legal.

-Created Summary of Allegations from HRHD cases for Legal Outside Counsel. Sr. Project Coordinator/Telecommuter (Job Eliminated) July 2018 to September 2022 Provided project management/support to Employment Law and Benefits Team of attorneys

-Managed 600+ legal cases for 14 employment attorneys for UHC, UHG and Optum.

-Communicated with and provide outside counsel all the documentation needed for cases.

-Managed the spreadsheet of 600+ active cases, updating as cases are added/closed.

-Managed the SharePoint database of Executive Employment Agreements.

-Converted documents to pdf and zip files to send to outside sources.

-Processed settlement checks using Concur.

Sr. Administrative Assistant, BSL May 2017 to July 2018

-Provided support to Sr. Deputy General Counsel, 4 Sr. Associate Attorneys, 9 Associate Attorneys, and their direct reports.

-Coordinated communications and appointments, managed calendars, and arranged travel.

-Coordinated and scheduled team meetings and conference calls; set up teleconference equipment. Handled confidential documents and performed extensive file management of legal files.

-Maintained and revised organizational chart using Visio.

-Converted documents to pdf and zip files to send to outside sources.

-Created a printed version of Commercial Pharmacy Mandated Benefits (5 large binders) to use as a quick reference for attorney.

ELECTRIC LIGHTWAVE/INTEGRA TELECOM/ESCHELON TELECOM 2005 TO 2016

Executive Assistant (Electric Lightwave) May 2012 to December 2016

-Provided executive support to the General Counsel and 4 Corporate Attorneys in various corporate offices including Minnesota, Denver, Seattle, and Vancouver, Washington. Job was eliminated when Electric Lightwave was acquired by Allstream.

-Executive Assistant (Integra Telecom) May 2008 to May 2012 Provided executive support to the General Counsel, with additional responsibility for supporting the CEO, President and COO, and CFO. Relocated to Minneapolis, Minnesota in 2012 after acquisition of Integra Telecom by Electric Lightwave.

Executive Assistant (Eschelon Telecom) February 2005 to May 2008

-Provided support to six executives, including EVP of Network Operations and Engineering, VP of Engineering, EVP of Information Technology, VP of OSS and Applications, VP of Customer Service, and VP of Field Operations. Relocated to Portland, Oregon in May 2008 after corporate acquisition of Eschelon Telecom by Integra Telecom.

OTHER POSITIONS HELD

Executive Assistant (Ault, Inc; Prime Resource Group; Mervin Winston, Ltd; Dolphin Holdings)

Word Processing Supervisor (Department of Mathematics, University of Minnesota)

Editor (Supercomputer Institute, University of Minnesota)

EDUCATION/TRAINING

Corporate Sponsored Training

Business Segment Liaison (BSL) Executive Assistant Training

Mentoring Newsletter Design

Culture Ambassador Listening Skills

Innovation Advocate Website Design

Proofreading Train the Trainer

Contact this candidate