Support Specialist Pharmacy Tech

Kathy Genovaldi

**** *********** ****

Crystal Lake, Il 60012

847-***-****

**********@*****.***

****-******* ***/***** ********* Infusion

Clinical Support Specialist Supervisor – CENTRALIZED TPN EXCELLENCE TEAM

Overseeing 6 technicians and 3 clerks, servicing 9 branches in the U.S. Training new employees in processes and procedures. Assist technicians and pharmacists with order entry, patient supplies, pump programming/trouble shooting and insurance issues.

2013-2020 CVS/Coram Specialty Infusion

Clinical Support Specialist

Coordinating with patients to insure they receive proper supplies and timely deliveries. Order entry. Retrieve and check labs. Program pumps, (CADD, CADD SOLIS, CURLIN) exchange pumps for maintenance and schedule pick ups when patients are no longer on service. Following processes and procedures to insure ACO WF are complete and automated. Running PDP WF on applicable patients. Dealing with several VA’s so they have one point of contact.

2008-2013 Advocate Lutheran General Hospital

Pharmacy Tech II

Responsible for bulk compounding IV’s, narcotics, and oral liquids for entire hospital.

2006-2010 Osco Pharmacy

Pharmacy Tech

Responsible for order entry, filling, insurance, and inventory of retail oral medications.

Illinois Pharmacy Technician License

PTCB Pharmacy Technician Certification

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