Stacey Wray

Tupelo, MS

Work Experience

Kelly Services

Tupelo, MS

March 2023 to Present

Substitute Teacher Lee County Schools

CSR - Customer Service Representative

HHC - Tupelo, MS

June 2022 to February 2023

Process Paperwork for orders for dealers and customers and phone calls for customers I have solve issues or problems email tracking communicate through email information is needed process claims and credits spreadsheet info and filing

CSR - Customer Service Representative

Call center for Directv - Tupelo, MS

March 2021 to June 2021

Assisting customers on phones high call volumes getting issue Saul troubleshooting over the phone billing accepting payment processing sobbing customers problems resolutions Education

College Degree in Elementary Education

Itawamba Community College - Fulton, MS

August 2001 to November 2004

Skills

• Customer Service

• Sales

• Computer Operation

• Typing

• Upselling

• Technical Support

• Order Entry

• Cash Handling

• Phone Etiquette

• Microsoft Powerpoint

• Communication Skills

• Account Management

• Data Entry

• English

• Early childhood education

• Teaching

• Childcare

• Behavior management

• Curriculum development

• Lesson planning

• Experience with children

Certifications and Licenses

Diploma Real Estate School

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