Data Entry Customer Service

EXPERIENCE

ULTRAVOLT DC-DC HIGH VOLTAGE POWER SUPPLIES

APPLICATION ENGINEER TRAINEE

**** – 2001

Customer Service

Product training

Sending literature to existing customers, as well as prospects

Data entry

Testing products

Shipping products

ULTRAVOLT DC-DC HIGH VOLTAGE POWER SUPPLIES

APPLICATION ENGINEER SALES

2001 - 2004

Customer service

Incoming sales

Application troubleshooting

Determine appropriate products for customer’s application

Attended tradeshows (2-4 yearly)

Customer visits to review upcoming applications

Customer visits to troubleshoot existing applications

Quoting Product line as well as lead times

Performed quarterly forecasts

Maintained and supported a customer base of (100)

Sales from 2001 to 2004 increased from $45,000 to $550,000

ULTRAVOLT DC-DC HIGH VOLTAGE POWER SUPPLIES

VERTICAL MARKET APPLICATION ENGINEER SALES

2004 – 2006

Relinquished 70% of customer base to focus on Vertical Market

Cold calling prospects in Vertical Market

Customer service

Incoming sales

Application troubleshooting

Determine appropriate products for customer’s application

Attended Vertical Market tradeshows (4-6 yearly)

Vertical Market customer visits to review upcoming application

Customer visits to troubleshoot existing applications

Quoting products as well as lead times

Performed quarterly forecasts

Maintained and supported a customer base of (175)

Sales from 2004 to 2006 increased from $165,000 to $975,000

ULTRAVOLT DC-DC HIGH VOLTAGE POWER SUPPLIES

VERTICAL MARKET APPLICATION ENGINEE SALES

LEAD

2006 – 2009

Relinquished 30% of customer base to focus on Lead position

Managed Customer service, Application Engineer departments

Customer service

Performed weekly sales meetings

Actively maintained Vertical Market

Vertical Market cold calling

Incoming sales

Attended Vertical Market Tradeshows (4-6 yearly)

Bi-weekly meetings with management

Quarterly forecast meeting with management

Quarterly forecast meeting with Application Engineers

Quarterly sales meeting with Application Engineers

Yearly compensation meeting with Application Engineers

Interviewed potential employees

Maintained and supported a customer base of (140)

Sales increased from 2006 to 2009 from $975,000 to 2,4 Million

EDUCATION

Connectquot H.S. – 1990

Dover Technical School – 2000

Ronkonkoma, NY

(1600-hour Course Certificate)

Suffolk Community College – 2001

Selden, NY

(Electronics Courses)

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