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Customer Service

Location:
Davao City, Davao, Philippines
Salary:
15-30K
Posted:
May 31, 2023

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Resume:

Jetron O. Nahine

Province of Bansalan, Davao del Sur.

8005

Phone Number: +639*********

Email Address: adxfd6@r.postjobfree.com

Objective:

Motivated and dedicated fresh graduate seeking for a position in your industry. Eager to utilize my excellent communication skills, strong work ethic, and ability to handle customer inquiries effectively to contribute to the success of the organization. Education:

Bachelor of Science in Hospitality Management (BSHM) Saint Mary's College of Bansalan, Inc.

Batch 2023

Relevant Coursework:

•Leisure Industry

•Planning

•Development

•Implementation

•Culinary

•Accommodation

•Billeting Operations

•Food & Beverage

•Bar

•Front Desk Office

Skills:

•Excellent verbal and written communication skills

•Strong problem-solving and analytical abilities

•Ability to work efficiently in a fast-paced environment

•Proficient in Microsoft Office (Word, Excel, PowerPoint)

•Adaptability and willingness to learn new skills quickly

•Team player with strong collaboration skills

•Detail-oriented and organize

Experience:

Internship at Twin Mountain View Resort, Sitio Balutakay. Brgy. Managa, Bansalan Davao del Sur.

•Assisted the guests in handling customer inquiries and resolving issues in a timely manner.

•Provided excellent customer service by addressing customer concerns and ensuring their satisfaction.

•Collaborated with staff members to streamline processes and improve overall customer experience.

•Developed a deep understanding of the Resort's products and services to effectively communicate with customers.

•Assisted in market research activities, analyzing customer preferences and identifying potential target markets.

•Conducted competitor analysis to identify market trends and opportunities for business growth.

•Assisted in managing social media platforms and contributed to the development of marketing campaigns.

Leadership and Extracurricular Activities:

•Sayawit Club (President)

•Dancetroupe (Officer)

•Hotelier (Member)

•English Literary Club (Member)

•Mother Ignacia Club (Member)

•Organized various events and workshops to enhance students' skills.

•Led a team of members and collaborated with faculty to facilitate guest lectures.

•Volunteered / participated in community outreach program and service initiatives. Thank you for taking the time to review my application. I am confident that my skills, experiences, and passion make me an ideal candidate. I am excited about the opportunity to contribute in your company and thrive in a challenging and dynamic work environment. I look forward to the possibility of discussing how my qualifications align with your needs. I am available at your convenience for an interview. I can be reached via phone +639*********) or via email at (adxfd6@r.postjobfree.com) Thank you again for considering my application. I look forward to the possibility of joining your team and contributing to the continued success of your company.

Sincerely,

Jetron O. Nahine



Contact this candidate