Support Specialist Customer Service
Resume:
Damien Harrell
Cedar Hill, TX ***** ************@*****.***
To pursue an effective and goal-oriented career as a Warehouse Shipping and receiving manager, by providing professional, courteous and efficient customer service. Use my leadership, time management, energetic and enthusiastic professional knowledge to succeed in a fast past and deadline driven environment.
Work Experience
Community Support Specialist
Dallas CRED - Dallas, TX January 2021 to Present
•Acts as liaison with the community in poverty-stricken areas
•Assists with the development and implementation of objectives and goals for community outreach and community relations
•Assists with strategic planning and with the development and implementation of long and short-term goals and develops goals and objectives based on community goals
•Coordinates a resource network that may include working with volunteers, faculty, and staff to plan and execute external and internal events
•Manages communications for the program in partnership with the central Public Affairs office, duties including preparing press releases, newsletters and managing social media with a team of staff
•Performs needs analysis and assessments aimed at identifying opportunities to inform the public and the general community about the upcoming community events
•May lead, provide direction, and train other staff and volunteers.
•Analyzes community needs, issues, and concerns regarding violence, hunger, shelter, employment assistance and organizes strategies to address
•Prepares reports on performance of the unit in a variety of areas including outreach activities and other program activities
•Assists with the planning and execution of charitable events such as food drives, back to school and hygiene distribution.
Shipping and Receiving Manager Schumacher Electric Corporation - Fort Worth, TX November 2018 to January 2021
•Maintaining inventory records, including keeping track of which items are running low, ordering new supplies, and monitoring inventory levels
•Ensuring that all procedures for receiving and shipping are followed correctly
•Managing the shipping department and overseeing up to 15 employees who work in this department
•Managing inventory by ordering new supplies as needed, and disposing of obsolete materials
•Making sure equipment is working properly and ordering repairs when needed
•Managing inventory records and working with suppliers to ensure that all materials are delivered on time
•Scheduling deliveries and pickups to ensure they happen on time
•Coordinating with other departments such as accounting and human resources to ensure that paperwork is filed correctly
•Scheduling employees’ work hours and training them in proper shipping techniques
Education
High school diploma
Cedar Hill, TX 1999 to 2003
Skills
•Driving
•Customer service
•Stocking
•Leadership
•Organizational skills
•Team Management
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