Inna V. Paton
Washington, PA 15301
****.*****@*****.***
SUMMARY OF QUALIFICATIONS
• Bilingual: English, Russian and intermediate knowledge of Chinese
• Well versed in Creo, AutoCAD, SolidWorks, intermediate knowledge l in
• MicroStation v8i, Vanage, Epicore, Windchill.
• Excellent interpersonal and communication skills
• Outstanding analytical, organizational and problem-solving skills
• Over 8 years of combined experience in Mechanical Drafting Design
• 15 years combine working experience in Customer Service, Cash Handling, Marketing & Fashion Design.
• Proven ability planning and implementing effective business strategies EDUCATION AND ADDITIONAL TRAINING
Digital Supply Chain Certificate -Simple Learn / Perdue University web/based in progress CAT @ Work web-based training
Enterprise Training
6 Sigma Yellow Belt Awareness
Green Belt training
Sexual harassment
Information protection
Company effects
CAT drawing practices and standards
Conflict of Interest
Effective Communication
Electronic Communications
Information Protection Guidelines
Information Security Awareness
Insider Training: Guidelines and Considerations
Business Training
Prohibited Harassment Training
A Guide to Protecting Intellectual Property
Ashford University, San Diego, CA web-based February 2020 GPA:3.99/Attendance: 100
Fielded of study
BA Business Administration/General Business
Pittsburgh Technical Institute, Oakdale, PA October 2009 – October 2011 Associate in Science Degree, Computer Aided Drafting Concentration in Mechanical Drafting
GPA: 3.76 /Attendance: 99.9
Fields of Study
Mechanical and Assembly Drafting, Structural Drafting, Building Systems, (Mechanical, Electrical, HVAC, Fire Protection, Security)
Computer Applications
Pro Engineer Wildfire 4.0, AutoCAD 2009-2010, MicroStation v8i, Revit Structural 2010, Microsoft Office (Word/Excel/PowerPoint)
Goodwill Industries, Pittsburgh, PA 2008
Workforce Solutions Financial Training Program
Alpha- Numeric Keyboarding, 10-key, Banking Terminology, Data Entry Certificate
4,120 Keystrokes per hour
Raffles BICT International University, Beijing, China 2003-2004 Fashion Marketing & Merchandising
Youth International College, Beijing, China 2002 - 2003 English and Chinese Language Certificate of Proficiency Far-Eastern Service and Technology University, Vladivostok, Russia 1990 - 1996 B.S. & M.S. in Garment Engineering & Fashion Design Working Experience
Garden Hilton Hotel
Banquet Server April 25023-current
Responsible for Prepare tables – set with linens, polished silverware and glassware, in compliance with food and beverage regulations.
Responsible for cleaning all produce and cooking all breakfast items including tarts and pastries. Responsible for attend pre-shift meetings to review daily features, changes to the menu, service specifications. Communicate order details to the kitchen through POS system and good communication. Present menu and show strong menu knowledge (ability to answer questions about ingredients, portions sizes, potential allergens)
Talbots Outlets
Assistant Manager October 2022-current
Responsible for providing an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Assisting the management team to build store business. Servicing multiple customers at a time, multi-task and/or handle projects simultaneously. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience. Achieve sales and service metrics in key measurable areas including. Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc. AccuTrex Products, Inc.
Sales Executive Assistant June 2022-September 2022 (temporally) Responsible for taking incoming sales requests, facilitating customer inquiries to sales consultants and maintaining documentation of quotes, requests and associated tickets as well as additional administrative and customer service functions as needed.
Creation, processing, maintenance, and completion of paperwork associated with work orders, customers’ orders enquiries, coordination with production manager. Keeping detailed documentation of, customer information, e-mails, key information for customer orders inquiries.
Maintain communication between sales executives, production, supply chain, customers, and management as necessary in order to keep each member up to date on project initiatives. Respond to customer inquiries and provide orders time lead information. Run monthly sales reports for upper management for all executive accounts. Provide on-going support to encourage a collaborative teamwork environment. Other duties as assigned.
Single Source Property Solutions July 2020 – June 2022 Title Clearance Associate
Responsible for reviews all documentation to ensure marketable/insurable title, and communication with all parties involved to facilitate all title curative issues in a timely manner in guidelines aspects of the quality control and curative process established by the company. Review Title abstract, prepare commitment, title clearance, closing disclosures, documents, and loan packages, communicate with lenders, agents, and buyers/sellers throughout the title/closing process, resolve issues and answer questions while closings are in process, order payoffs and follow-up on taxes/utilities needed for settlement. Responsible for maintaining and development relationship, with client, borrowers, lenders, and agents through entire closing process. AC Hotel By Marriott
Front Desk Associate/Night Auditor October 2021 – September 2022
Provide the highest quality of service to the customer at all times, and check guest in and out efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Monitor room availability and offer AGM and GM assistance in yield management and restrictions Keep lobby and desk area clean and presentable.
Handle guest mail and messages per established procedures. Run night audit reports in accordance with Concord standards. FastSigns of McMurry
Customer Relation Manager / Project Estimator September 2019 - March 2020 Responsible for making initial telephone contact with prospective customers and establishing a positive and professional impression of FASTSIGNS.
Provide visual ideas with marketing savvy and create solutions for a wide array of communication challenges for our clients. Maintain quality control over every job brought to the counter, proof reads for accuracy, signs each work order noting the time and ensures that a customer point of contact is included. Work with suppliers, vendors, design and production staff to quote quality jobs that our center is comfortable and competent in completing. Assist with keeping inventory and ensure that all products and output materials are available to complete an order.
Sabina Mfg, Carnegie
Drafter Detailer April 2018-August 2019
3D Modeling, reverse engineering, sheet metal.
Troubleshooting design.
Ensure timely engineering release to manufacturing. Change documentation conforms to established engineering practices and maintains Engineering Services data to corporate Engineering data systems. Provide support documentation to customers (certificates of compliance and production part approval documents).
Sabina Mfg, Carnegie
Customer Representative Coordinator November 2018-April 2019 Review customer purchase orders via e-mail, customers portal systems, Responsible for verbal and written customers enquiries. Order entry, shipping documentation preparation, providing customers with quoting information, perform additional duties as assigned.
Elliott Group, Embara Corp., Jeanette
Senior Drafter Detailer February 2014-October 2018 3D Modeling
Process purchase requisitions
Assist engineers in troubleshooting design
Teach others in the use of design tools and systems Ensure timely engineering release and change documentation conforms to established engineering practices and maintains Engineering Services data to corporate Engineering data systems. Review customer purchase orders and apply specification to 3D modeling/design. Process purchase order requisitions (BOM), / Windchill. Identify, create, develop or manage-regulations and standard management or technical data Caterpillar, Houston, PA June 2011- November 2013
Designer Technician 3
Completed a 10-month assignment as a design intern, utilizing Pro Engineer to provide 3D modeling services and assist engineers in creating detailed drawings for R&D. As a Design Technician III, provided 3D modeling services and assisted engineers in troubleshooting designs. Identified, created, developed, and managed regulations and technical data. Delivered CAD training to other design technicians. Troubleshot drawings, completed manufacturing redlines, processed non-conformance and enterprise change requests, and corrected bills of material. Completed CAD designs for various teams in the Mining Division, including electrical, mechanical, and hydraulics.
Achieved a 96% on-time project delivery rate, exceeding departmental goal by 6%. Ensured timely engineering release and change documentation conformed to established engineering practices.
Ansoldo, Pittsburgh, PA April 2009 - June 2009
Designer Drafter
2d modeling MicroStation/AutoCAD combination
Perform Design of mass transportation lines, electrical drawings, Ensure timely engineering release and change documentation Pittsburgh Technical Institute, Oakdale, PA October 2009– October 2011 Financial Aid Administrative Assistant
Perform a variety of administrative clerical duties for Financial Aid department; coping, filing, typing
& shredding, organizing & maintain department records Things Remembered, Pittsburgh, PA November 2008 – May 2009 Assistant Manager
Coordinate with upper management in the development of methods and procedures to increase sales and promote business
Payless Shoes Store, Pittsburgh, PA March 2006 – November 2008 Assistant Manager II (Third Key Carrier)
Coordinate and prepare promotional and advertisement display according to company guidelines Icing & Claries Company, Pittsburgh, PA October 2005 – February 2006 Assistant Manager
• Monitored sale activities and ensured allocation of advertised merchandise in the store
• Developed business strategies to achieve monthly, quarterly and annual sales
• Trained associates on policies and procedures
Smith & Jones Design, Khabarovsk, Russia May 1997 – September 1998 Graphic Designer
• Created designs, concepts and sample layouts for customers based on their products and esthetic design
• Developed graphics and layouts for product illustration and company logos Achievements
• High Honors & Perfect Attendance throughout education from Ashford University (web-base). Named on dean list for 2019, 2020 year.
• Presidential, High Honors & Perfect Attendance throughout education from Pittsburgh Technical Institute
• High Honors & Perfect Attendance throughout education from Far-Eastern Service and Technology University ( renamed to University of Economy and Service, Vladivostok, Russia)
• Participated in multiple Youth Design Fashion competitions in Russia and France throughout education from Far-Eastern Service and Technology University