Loan Processor Customer Service
Resume:
Andrea Mallet
Tustin, CA *****
****************@*****.***
Looking forward to returning to my Loan Processing career.in the Mortgage Industry. I left Star to provide Hospice care for a terminally ill friend, who recently passed. Can't wait to get a pipeline again! Authorized to work in the US for any employer
Work Experience
Sr. Loan Processor
The Star Financial - Lake Forest, CA
May 2015 to February 2019
Process FHA, VA, Conventional, USDA Farm Home, Jumbo, and Non QM mortgages loans from Origination thru Closing in Calyx point.
Loan Processor
Suburban Home Mortgage - Irvine, CA
June 2012 to April 2015
Process FHA, VA, Conventional and Jumbo mortgage loans from Origination thru Closing. Employee of the month in October 2014.
Contract Loan Processor
Self employed - Aliso Viejo, CA
February 2011 to June 2012
Process FHA, VA, Conventional, non QM, and Jumbo mortgage loans from Origination thru Closing. Sr. Loan Processor
BankAmerica Mortgage - Laguna Niguel, CA
February 2008 to January 2011
Process FHA, VA, Conventional, and Jumbo home purchases from Origination thru Closing. Temp thru Aerotek.
Underwriter
Homecomings Financial - Newport Beach, CA
May 2003 to January 2008
Underwrote 10 non QM and Subprime mortgage loans and cleared conditions. Team Lead of top High Performance team at this location.
Education
Bachelor's in Mathematics
UC - Irvine, CA
January 1983 to January 1985
Skills
• FHA
• VA
• USDA
• Encompass
• Point
• Customer Service
• Fair Housing Regulations
• Loan Officer Experience
• Math
• Underwriting
• Income analysis Self Employed
• Banking
• Tax Experience
• Banking
• Office Management
• Mortgage Servicing
• Time Management (10+ years)
• Escrow
• Financial Analysis
• Loan Origination
• Management
• Risk Management
• Negotiation
• Portfolio Management
• Accounts Payable
• Research
• Accounts Receivable
• Account Reconciliation
• Accounting
• Pricing
• Tableau
• Self employed income calculations (10+ years)
• Wholesale (10+ years)
• Direct support (10+ years)
• Data collection
Awards
Customer Service Plus
December 2027
For leading our team increasing our CS rating from 17 to 91 in only 2 weeks. Employee of the Month no
October 2012
For always pitching in to get the job done even if it means working late, yet maintains a positive disposition & work ethic.
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