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Service Representative Customer

Location:
West Columbia, SC
Salary:
21
Posted:
June 01, 2023

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Resume:

Caroline Jamison

803-***-****

adxf4v@r.postjobfree.com

Work Experience

Aseptic Machine Operator

Nephron – West Columbia, SC April 2019 to Present

• Perform compounding operations consistent with established protocols, procedures, and cGMP requirements for manual syringe and IV bag filling/capping in the ISO-5 environment

• Maintain proper documentation of all compounding activities consistent with established GDP policies and procedures

• Perform compounding operations consistent with established protocols, procedures, and cGMP requirements related to setup, breakdown, and operation of NLT 1 piece of Automated Filling Equipment

• Sanitize and inspect all production materials/equipment

• Assist with cleanroom and maintenance as appropriate or required Customer Service Representative

Genoa Healthcare - Columbia, SC August 2016 to 2019

• Responsible for compliance monitoring by contacting the patient monthly to ensure compliance and determine refill needs as applicable

• Maintains relay complaints, needs or injection details from center staff to the respective Account Services Representatives to ensure excellent customer service relations between Genoa and the clients

• Responsible for maintaining daily call logs and updating the pharmacy system with any applicable changes

• Responsible for answering phones, route calls, answering questions and taking messages for personnel

• Prepare forms and letters if customer is unable to be contacted by phone to ensure Accountant/Fiscal Analyst I

Department of Health and Human Services - Columbia, SC 2006 to 2015

• Responsible for the processing of accounting transactions, for administrative and contractual payments. This includes collecting, analyzing, and maintaining relevant accounting documentation for submission to the Controller General's Office for payment

• Maintained accurate ledger files, tracked work in progress, and accurate vendor files, updated daily as payments are made

• Verified and reconciled invoices for contractual payments for all utilities, telephones, rents, travel, hotel, and state fleet. Entered data and documentation into SAP accounting systems to process all payments including interdepartmental transfers

• Corresponded with agency staff to solve problems related to purchasing requisitions, purchase orders, travel documents, and interdepartmental transfers

• Prepared disbursement vouchers for delivery to Controller's General Office and agency’s permanent records files

• Maintained working knowledge of the updates from the Controller General's Office and Agency concerning regulation changes related to the disbursement process. Assisted in the fiscal year closing of the Agency's accounting records; maintained a clearing report on open accounts payable to ensure items are paid in the correct fiscal year

Special Procurement & Processor II 1996 to 2014

Lexington Medical Center - West Columbia, SC

• Performed venipuncture/capillary puncture for blood specimen collection and subsequent processing for all neonate, adult, and geriatric patients. Performed bedside test analysis and collected non-blood specimens

• Maintained medical laboratory productivity by monitoring workload and functional areas; identified peak and slack periods, making operational and staffing adjustments

• Maintained medical laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies, placing, and expediting orders for supplies; verifying receipt of supplies

• Maintained medical laboratory staff by orienting and training employees Caroline Jamison

803-***-****

adxf4v@r.postjobfree.com

• Ensured quality results by participating in the hospital quality assurance program

• Prepared bills for services by completing requests for service, monitored billed units and provided the billing office with service codes

Education

Business Management

Midlands Technical College - West Columbia, SC

2004 to 2005

Skills

• Microsoft Word

• Customer Service

• Communication

• Excel

• Flexible

• Accurate and Detailed Orientated

Caroline Jamison

803-***-****

adxf4v@r.postjobfree.com



Contact this candidate