James Crain

Bartlett, IL *****

adxew7@r.postjobfree.com

630-***-****

https://www.linkedin.com/in/james-crain-242027162

WORK EXPERIENCE

Tagg Logistics – Gurnee, IL

May 2022 to Present

Operations Manager

Prepare and present EOM reporting to client that includes, CPU, Productivity, FTE, and progress reports on current projects.

Conduct weekly meetings with clients to discuss operations.

Oversee new company integration into WMS (Operations). Ensure UAT testing is functioning properly before full implementation.

Direct reports: 4 supervisors, 73 Material handlers.

Work with safety team to keep building up to code.

Analyze data to make staffing and plan overtime needs to meet our clients’ customers demand in a cost-efficient manner.

Responsible for all day-to-day operations. Use date from reports to make sound operational decisions.

Tagg Logistics – Gurnee, IL

November 2020 to May 2022

Shipping Supervisor

Coordinate, plan, and execute daily outbound operation plans to meet customer demands in a cost efficient manner.

Collaborate with department supervisors to determine daily staffing needs.

Prepare daily labor tracking reports to analyze department labor hours by work type.

Create KPI reports: Picking productivity, outbound order accuracy, pallets shipped, and dollars invoiced.

Coach, train, and develop staff from data recorded on KPI reports.

Create SOP’s to eliminate errors and increase productivity. Monitor processes to ensure they are followed.

Conduct daily morning staff meetings to communicate company goals, KPI’s, and processes to employees.

Responsible for coordinating the loading of 20-35 outbound trucks per day.

Prioritize the completion of customer orders to ship in a timely fashion.

Maintain warehouse cleanliness, safety, and organization. 250,000 sq ft.

Manage 20 direct reports.

S & S TRUCK PARTS - Schaumburg, IL

June 2018 to November 2020

Warehouse Supervisor

Manage day to day warehouse operations including receiving, put away, picking, shipping, and inventory.

Ensure all priority and same day orders are picked, shipped and loaded to meet delivery times.

Gather, prepare, and analyze operations reports to send to senior management.

Train and develop staff on the WMS system.

Lead WMS process implementations such as paperless picking, item weight and dimension capture, replenishment, and cartonization.

Manage operation expenses including supplies, pallets, corrugate, and employee expenses.

Monitor employee productivity, and coach, train and discipline employees not meeting productivity standards.

Prepare and deliver written yearly performance reviews.

Document written SOP's for warehouse operations.

25 direct reports.

Manage inventory slotting projects, and create location profiles.

Schedule outbound shipments using cost effective carriers. LTL, FTL

MCKESSON MEDICAL SURGICAL - Glendale Heights, IL

Outbound Operations Lead - February 2016 to June 2018

Support a wide range of project task's to ensure company policy compliance while meeting or exceeding timeline requirements. Brief employees on workloads, constraints and capabilities on multiple stages of projects.

Work closely with senior leadership to ensure deadlines are met and workloads are handled efficiently.

Train new employees on DC processes.

Evaluate DC processes and work to eliminate inefficiencies.

Work with other DC departments to eliminate overtime costs.

30 direct reports.

Keep accurate inventory and manage replenishment

Prepare paperwork for outbound shipments

Analysis of computer system information

Quality audit small parcel shipments

Outbound Operations Lead - September 2015 to February 2016

Support "Go live" for the IMO projects.

Work closely with team supervisors and team leads to ensure DC processes are being done correctly.

Look for ways to improve any inefficiencies in DC operations.

Support in operations to ensure customer needs are being met.

MCKESSON MEDICAL SURGICAL - Glendale Heights, IL

Outbound Operations Lead - September 2013 to September 2015

Support a wide range of project task's to ensure company policy compliance while meeting or exceeding timeline requirements. Brief employees on workloads, constraints and capabilities on multiple stages of projects.

Work closely with senior leadership to ensure deadlines are met and workloads are handled efficiently.

Train new employees on DC processes.

When needed, provide training to key personnel at other Distribution Centers across the country to ensure company quality and standards are met. (EC3PL).

Evaluate DC processes and work to eliminate inefficiencies.

Work with other DC departments to eliminate overtime costs.

Worked in bulk and sortation departments.

15-30 direct reports.

Prepare BOL for outbound LTL shipments

Supervise outbound operations and shipments

Warehouse Worker I - October 2011 to September 2013

Directly responsible for the processing and handling of warehouse inventory.

Responsible for meeting productivity standards.

Top performer in department.

Quickly promoted to Outbound lead shortly after becoming full time employee.

EDUCATION

Associates in General Studies

Elgin Community College - Elgin, IL May 2013

SKILLS

HAZMAT (2 years), JDE (5 years), MICROSOFT OFFICE (10+ years), MS OFFICE (10+ years), RF (10+ years), Process Management (8 years), Employee development (8 years), Data Analytics, Excel, training, Inventory

Control, Management, Operations, Microsoft Word, Inventory, Logistics, Forklift, WMS (10+ years)

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